Construction Claims Specialist, Complex Unit (Hybrid/Remote)

The Hartford; Naperville (IL); Hybrid; USD 56,000 - 85,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

The Hartford in Naperville, IL is seeking a Claims Representative in the Complex Claims Unit focused on Construction claims. The role handles bodily injury, property damage, and construction defect claims from inception to disposition, often with litigation, requiring contract analysis and risk transfer.

Responsibilities include investigations, coverage determinations, negotiations, and mediations, with hybrid or remote work options.

Qualifications

• This role requires strong communication, analytical and customer service skills.
• Experience with claim handling and ability to manage complex claims.
• Experience using Microsoft Office and AI tools is preferred.

Responsibilities

• Provide proactive communications and respond to inquiries from customers and business partners in the management of claims.
• Review and analyze complex policies and coverage parts.
• Write and articulate coverage positions.
• Conduct investigations regarding claims and lawsuits.
• Manage litigation with counsel and other carriers.
• Make liability and damages assessments.
• Pursue risk transfer against other liable parties and insurance carriers.
• Attend mediations and trials as necessary.
• Keep management informed of claim developments.
• Manage expenses, reserves and financial transactions.

Skills

Communication

Analytical thinking

Customer service

Time management

Negotiation

Teamwork

MS Office

AI tools

Claim handling experience

Education

Bachelor's degree

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)

Job description

The Hartford in Naperville, IL is seeking a Claims Representative in the Complex Claims Unit focused on Construction claims. The role handles bodily injury, property damage, and construction defect claims from inception to disposition, often with litigation, requiring contract analysis and risk transfer.

Responsibilities include investigations, coverage determinations, negotiations, and mediations, with hybrid or remote work options.