Constituent Services Receptionist

Illinois House of Representatives; Springfield (IL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

State Employees’ Retirement System

Paid vacation/sick/personal time

Job summary

The Illinois House of Representatives seeks a legislative receptionist to provide clerical and administrative support for members of the House of Representatives. Located in Springfield, Illinois, this role involves greeting constituents, handling calls, and coordinating with district office staff.

The position requires a high school diploma or equivalent, with preference for some college, and prior receptionist experience.

Qualifications

• High school degree or equivalent is required; some college preferred.
• One-year prior experience in a receptionist or office assistant role preferred.
• Knowledge of Microsoft Office and GSuite.
• Strong verbal and written communication skills.

Responsibilities

• Receiving, screening, and routing correspondence and telephone calls.
• Communicating with the members’ district office personnel and other assigned staff.
• Taking complete messages and ensuring messages are directed to the appropriate party.
• Professionally greeting constituents and visitors of the Capitol Complex.
• Directing the public to the appropriate offices they seek.
• Running basic errands on the Capitol Complex, such as delivering paperwork.
• Copying and emailing documents.
• Discretely handling confidential information.
• Providing additional administrative support to members as needed.
• Other tasks as assigned.

Skills

Communication skills

Receptionist experience

Education

High school diploma or equivalent

Tools

Microsoft Office

GSuite

Job description

The Illinois House of Representatives seeks a legislative receptionist to provide clerical and administrative support for members of the House of Representatives. Located in Springfield, Illinois, this role involves greeting constituents, handling calls, and coordinating with district office staff.

The position requires a high school diploma or equivalent, with preference for some college, and prior receptionist experience.