Constituent Experience & Front Desk Coordinator

University of Central Florida - College of Medicine; Orlando (FL); Ibrido; USD 44.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefit packages including Medical,  

Dental, Vision, Life Insurance

Paid time off & holidays

Retirement savings options

Employee discounts

Education assistance

Descrizione del lavoro

University of Central Florida - College of Medicine is seeking a Constituent Services Coordinator to act as the welcoming face and first point of contact for the Office of the President. The role handles sensitive inquiries, supports front desk operations, and provides administrative support for calendars, travel, and reports.

Ideal candidates have a Bachelor’s or Master’s degree with 4+ years of relevant experience, strong CRM and MS Office skills, and a customer-service mindset in a fast-paced

Competenze

• Bachelor's or Master's degree with 4+ years of relevant experience.
• Experience with CRM systems and project coordination.
• Strong communication and organizational skills in a fast-paced environment.

Mansioni

• Handles high-level concerns or complaints from any/all university constituents.
• Manages front desk activities; first point of contact for entry into the President's Division; answers phones and triages emails.
• Provides general administrative support, including reports, data analysis, meeting room prep, and records management.
• Provides dedicated administrative support: complex calendar management, travel coordination, expense reconciliation, and project support.

Conoscenze

Customer service mindset

Organizational skills

Interpersonal skills

Adaptable

Formazione

Bachelor's degree

Master's degree

Strumenti

CRM software (Salesforce/Oracle)

Microsoft Office Suite

Descrizione del lavoro

University of Central Florida - College of Medicine is seeking a Constituent Services Coordinator to act as the welcoming face and first point of contact for the Office of the President. The role handles sensitive inquiries, supports front desk operations, and provides administrative support for calendars, travel, and reports.

Ideal candidates have a Bachelor’s or Master’s degree with 4+ years of relevant experience, strong CRM and MS Office skills, and a customer-service mindset in a fast-paced