Constituent Services & Front Desk Coordinator

The University of Central Florida Board of Trustees; Orlando (FL); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Retirement savings options

Employee discounts

Education assistance

Job summary

The Constituent Services Coordinator at The University of Central Florida Board of Trustees will serve as the front-line contact for the Office of the President, handling inquiries with professionalism and confidentiality. This on-site role supports staff and leadership, coordinating calendars, travel, and project tasks to ensure smooth operations.

You will work closely with senior leadership, manage sensitive information, and provide wider administrative support while contributing to a

Qualifications

• Bachelor's or Master's degree and 4+ years of relevant experience.
• Experience supporting senior leadership and managing executive calendars.
• Experience with project management platforms (Asana or similar).
• Familiarity with CRM software such as Salesforce, Oracle, or similar.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Handle high-level and complex concerns or complaints from constituents.
• Manage front desk activities and be first point of contact for entry into the President's Division.
• Provide general administrative support (reports, data analysis, meeting setup, file management, supplies).
• Provide dedicated administrative support to the operational team (calendar management, travel coordination, expense reconciliation).

Skills

Customer service

Administrative support

Office management

Senior leadership support

Calendar management

CRM familiarity

Microsoft Office

Education

Bachelor's or Master's degree

Tools

Asana

Salesforce

Oracle

Microsoft Office

Job description

The Constituent Services Coordinator at The University of Central Florida Board of Trustees will serve as the front-line contact for the Office of the President, handling inquiries with professionalism and confidentiality. This on-site role supports staff and leadership, coordinating calendars, travel, and project tasks to ensure smooth operations.

You will work closely with senior leadership, manage sensitive information, and provide wider administrative support while contributing to a