Campus Concierge & Front Desk Coordinator

University-of-St.-Augustine-For-Health-Sciences; San Marcos (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Customer Service Coordinator at University of Saint Augustine for Health Sciences provides concierge level service at the assigned campus, welcoming visitors and answering inquiries by phone and face-to-face with a professional, proactive approach.

This full-time on-site role supports campus operations, including mail and supplies, event logistics, calendar management, and coordination with HR and Facilities to maintain a welcoming, efficient reception and campus environment.

Qualifications

• High School diploma or equivalent required; Bachelor’s degree highly preferred.
• 1–3 years of administrative experience in a fast-paced, customer-service environment.
• Excellent telephone etiquette and professional demeanor.
• Demonstrated office clerical and organizational skills.
• Proficiency with Microsoft Office suite and basic office technology.

Responsibilities

• Greet visitors and answer phones in a professional, courteous manner.
• Provide campus information and assist with inquiries in person and by phone.
• Coordinate and distribute mail and manage campus supplies and inventory.
• Maintain campus events calendar and support campus events logistics.
• Assist HR with onboarding documentation and time reporting coordination.

Skills

Customer service

Telephone etiquette

Multitasking

Professionalism

Office software

Communication

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Email/Calendar tools

Phone systems

Job description

The Customer Service Coordinator at University of Saint Augustine for Health Sciences provides concierge level service at the assigned campus, welcoming visitors and answering inquiries by phone and face-to-face with a professional, proactive approach.

This full-time on-site role supports campus operations, including mail and supplies, event logistics, calendar management, and coordination with HR and Facilities to maintain a welcoming, efficient reception and campus environment.