Connected Telematics Specialist — Train, Promote & Support
RDO Equipment Co.
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Benefits offered by this job
Job summary
RDO Equipment Co. is seeking a Product Specialist (Telematics) to advance Connected Support initiatives by advising customers on machine connectivity and equipment technology. You will promote telematics solutions and provide training and ongoing support for telematics platforms and remote diagnostics.
The role emphasizes technical expertise, relationship building, and a commitment to customer success within a leading equipment technology company.
Qualifications
- Technology aptitude and passion.
- Industry knowledge of equipment applications and customer needs.
- Strong communication and presentation skills to train, educate, and influence diverse audiences.
- Excellent customer service skills and commitment to positive customer experiences.
- Travel up to 25% of the time.
Responsibilities
- Promote Connected Support solutions: build awareness and demonstrate value of telematics and related tech to customers and internal teams.
- Provide training and technical support: deliver training and ongoing support for telematics platforms, remote diagnostics, etc.
- Serve as a technology resource: be the primary contact for connected machine technology, product updates, and manufacturer communications.
- For a complete list of duties and responsibilities, view the full job description here.
Skills
Job description
RDO Equipment Co. is seeking a Product Specialist (Telematics) to advance Connected Support initiatives by advising customers on machine connectivity and equipment technology. You will promote telematics solutions and provide training and ongoing support for telematics platforms and remote diagnostics.
The role emphasizes technical expertise, relationship building, and a commitment to customer success within a leading equipment technology company.
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