Telematics Product Specialist - Connected Equipment Expert

RDO Equipment Co.; Burnsville (MN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Job summary

RDO Equipment Co. is seeking a Product Specialist (Telematics) in Minnesota. You will advance Connected Support by advising customers on machine connectivity, telematics solutions, and equipment technology.

Join an industry-leading team that values relationships, growth, and customer success. The role involves training teammates, delivering telematics demonstrations, and acting as a technology resource, with travel about 25% across the region.

Qualifications

• Technology aptitude and passion for connected equipment solutions.
• Experience in the equipment industry or strong understanding of equipment applications and customer needs.
• Strong communication and presentation skills to train and influence varied audiences.
• Excellent customer service and relationship-building abilities.
• Travel approximately 25% of the time.

Responsibilities

• Promote Connected Support solutions: build awareness and demonstrate the value of telematics and related technologies with customers and internal teams.
• Provide training and technical support for telematics platforms, remote diagnostics, remote programming, and monitoring.
• Serve as a technology resource: primary contact for connected machine technology, product updates, and manufacturer communications.
• For a complete list of duties and responsibilities, view the full job description here.

Skills

Technology aptitude

Industry knowledge

Communication skills

Customer service

Travel flexibility

Job description

RDO Equipment Co. is seeking a Product Specialist (Telematics) in Minnesota. You will advance Connected Support by advising customers on machine connectivity, telematics solutions, and equipment technology.

Join an industry-leading team that values relationships, growth, and customer success. The role involves training teammates, delivering telematics demonstrations, and acting as a technology resource, with travel about 25% across the region.