Product Specialist - Telematics

RDO Equipment Co.; Maple Grove (MN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Salary range $60,000-$80,000 per year

Competitive compensation

Benefits package

Travel up to 25%

Job summary

RDO Equipment Co. is seeking a Product Specialist (Telematics) to advance our Connected Support initiatives by advising customers on machine connectivity and telematics solutions.

You will build relationships with customers and internal teams, promote Connected Support, deliver training on telematics platforms, remote diagnostics, and remote programming.

This role requires travel up to 25% and offers a fast-paced, people-first culture with strong values and opportunities to lead in the industry.

Qualifications

• Technology aptitude or passion for technology and connected equipment solutions.
• Experience or understanding of equipment applications and customer needs.
• Strong communication and presentation abilities for training and influencing audiences.
• Commitment to delivering a positive customer experience and building relationships.
• Ability to travel approximately 25% of the time.

Responsibilities

• Promote Connected Support solutions by building awareness and demonstrating value to customers and internal teams.
• Provide training and ongoing technical support for telematics platforms, remote diagnostics, remote programming, and remote monitoring.
• Serve as the primary technology resource for connected machine technology, product updates, and manufacturer communications.
• For a complete list of duties, view the full job description here.

Skills

Technology aptitude

Industry knowledge

Communication skills

Customer service

Travel flexibility

Job description

As a Product Specialist (Telematics), you'll play a key role in advancing our Connected Support initiatives by serving as a trusted advisor for machine connectivity, telematics solutions, and equipment technology. If you're passionate about technology, enjoy building relationships, and want to make a meaningful impact with an industry leader, we'd love to hear from you.

What's In It For You:

• $60,000-$80,000/Annual
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• A company that lives by its core values: they're not just words on a wall - they're how we work, grow, and lead. Click here to learn more.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world‑class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

As a Field Support Office team member, you'll work alongside knowledgeable, collaborative partners who support teams across the company. Whether you're looking to grow your career or make a meaningful impact, you'll find the support and opportunity to thrive here.

What You Will Do:

• Promote Connected Support solutions: Build awareness and demonstrate the value of telematics, machine connectivity, and related technologies with customers and internal teams.
• Provide training and technical support: Deliver training and ongoing support for telematics platforms, remote diagnostics, remote programming, remote monitoring, and other connected support solutions.
• Serve as a technology resource: Act as the primary point of contact for connected machine technology, product updates, technical support, and manufacturer communications.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Technology aptitude and passion: Demonstrated interest, experience, or expertise in technology and connected equipment solutions.
• Industry knowledge: Experience in the equipment industry or a strong understanding of equipment applications and customer needs.
• Strong communication and presentation skills: Ability to confidently train, educate, and influence a variety of audiences.
• Excellent customer service skills: Commitment to providing a positive customer experience and building long‑term relationships.
• Travel flexibility: Ability to travel approximately 25% of the time.

• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here:

• Meaningful, FastMoving Work: Each day brings new challenges, problemsolving opportunities, and the satisfaction of helping customers be successful.
• PeopleFirst Team Culture: You'll be part of a supportive, collaborative close‑knit team that values accuracy, trust, and helping one another succeed.
• A dynamic environment: where no two days are the same.
• A supportive team: that's as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
• Opportunities to: grow, learn, and lead in the industry.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.