Congregation Operations & Membership Coordinator

Sbhonline; New York (NY); Hybrid; USD 28,000 - 30,000; Full time

Job summary

Sbhonline is seeking a detail-oriented Synagogue Administrator to oversee daily operations, member records, and communications in a busy NYC synagogue. The role supports clergy, leadership, and congregants, ensuring smooth office workflows and financial administration.

Responsibilities span membership management, fundraising coordination, and community engagement. Proficiency in MS Office, Google Workspace, and database systems is preferred; the candidate works onsite with a collaborative team.

Qualifications

• Strong organizational skills to manage multiple priorities and deadlines.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office and Google Workspace.
• Experience with database management systems; ShulCloud familiarity preferred.
• Attention to detail, professionalism, and customer service orientation.
• Ability to work independently while collaborating with clergy, staff, volunteers, and congregants.

Responsibilities

• Oversee daily synagogue operations and office management.
• Answer phones, respond to emails, and welcome congregants and visitors.
• Maintain office supplies, equipment, and vendor relationships.
• Develop, implement, and improve administrative systems and procedures.
• Support clergy, board members, and lay leadership with administrative needs.
• Maintain accurate membership records and databases.
• Process new member applications, renewals, and updates.
• Manage member communications, including announcements and mailings.
• Assist with member engagement, retention, and outreach initiatives.
• Process membership dues, donations, pledges, and other payments.
• Maintain financial records and coordinate with the synagogue's accountant or bookkeeper.
• Manage accounts receivable and collections.
• Track fundraising contributions and donor acknowledgments.
• Assist with budget-related reporting and financial documentation.
• Manage synagogue communications across email, website, social media, and printed materials.
• Maintain the synagogue calendar and coordinate community announcements.
• Support planning and promotion of synagogue programs, events, and initiatives.

Skills

Organizational skills

Communication skills

Microsoft Office

Google Workspace

Database management

ShulCloud familiarity

Tools

Microsoft Office

Google Workspace

ShulCloud

Job description

Sbhonline is seeking a detail-oriented Synagogue Administrator to oversee daily operations, member records, and communications in a busy NYC synagogue. The role supports clergy, leadership, and congregants, ensuring smooth office workflows and financial administration.

Responsibilities span membership management, fundraising coordination, and community engagement. Proficiency in MS Office, Google Workspace, and database systems is preferred; the candidate works onsite with a collaborative team.