Administrative Assistant

SBH Community Service Network Inc.; New York (NY); Hybrid; USD 28,000 - 30,000; Full time

Job summary

Sbhonline is seeking a detail-oriented Synagogue Administrator to oversee daily operations, member records, and communications in a busy NYC synagogue. The role supports clergy, leadership, and congregants, ensuring smooth office workflows and financial administration.

Responsibilities span membership management, fundraising coordination, and community engagement. Proficiency in MS Office, Google Workspace, and database systems is preferred; the candidate works onsite with a collaborative team.

Qualifications

• Strong organizational skills to manage multiple priorities and deadlines.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office and Google Workspace.
• Experience with database management systems; ShulCloud familiarity preferred.
• Attention to detail, professionalism, and customer service orientation.
• Ability to work independently while collaborating with clergy, staff, volunteers, and congregants.

Responsibilities

• Oversee daily synagogue operations and office management.
• Answer phones, respond to emails, and welcome congregants and visitors.
• Maintain office supplies, equipment, and vendor relationships.
• Develop, implement, and improve administrative systems and procedures.
• Support clergy, board members, and lay leadership with administrative needs.
• Maintain accurate membership records and databases.
• Process new member applications, renewals, and updates.
• Manage member communications, including announcements and mailings.
• Assist with member engagement, retention, and outreach initiatives.
• Process membership dues, donations, pledges, and other payments.
• Maintain financial records and coordinate with the synagogue's accountant or bookkeeper.
• Manage accounts receivable and collections.
• Track fundraising contributions and donor acknowledgments.
• Assist with budget-related reporting and financial documentation.
• Manage synagogue communications across email, website, social media, and printed materials.
• Maintain the synagogue calendar and coordinate community announcements.
• Support planning and promotion of synagogue programs, events, and initiatives.

Skills

Organizational skills

Communication skills

Microsoft Office

Google Workspace

Database management

ShulCloud familiarity

Tools

Microsoft Office

Google Workspace

ShulCloud

Job description

The Synagogue Administrator is responsible for overseeing the day-to-day administrative operations of the synagogue and serving as a key point of contact for members, clergy, lay leadership, and community stakeholders. This individual will ensure the efficient functioning of the office, maintain membership and financial records, coordinate communications, and support the overall mission and activities of the synagogue.

Key Responsibilities

Office Administration

• Oversee daily synagogue operations and office management.
• Answer phones, respond to emails, and serve as a welcoming point of contact for congregants and visitors.
• Maintain office supplies, equipment, and vendor relationships.
• Develop, implement, and improve administrative systems and procedures.
• Support clergy, board members, and lay leadership with administrative needs.

Membership Management

• Maintain accurate membership records and databases.
• Process new member applications, renewals, and updates.
• Manage member communications, including announcements, newsletters, and mailings.
• Assist with member engagement, retention, and community outreach initiatives.

Financial Administration

• Process membership dues, donations, pledges, and other payments.
• Maintain accurate financial records and coordinate with the synagogue's accountant or bookkeeper.
• Manage accounts receivable and collections.
• Track fundraising contributions and ensure timely donor acknowledgments.
• Assist with budget-related reporting and financial documentation as needed.

Communications & Community Engagement

• Manage synagogue communications across email, website, social media, and printed materials.
• Maintain the synagogue calendar and coordinate community announcements.
• Support the planning and promotion of synagogue programs, events, and initiatives.

Qualifications

• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and Google Workspace.
• Experience with database management systems; familiarity with synagogue management software such as ShulCloud is preferred.
• Strong attention to detail, professionalism, and customer service orientation.
• Ability to work independently while collaborating effectively with clergy, staff, volunteers, and congregants.$20-$22 hourly depending on experience