Configuration Management Specialist

Agile Defense; Quantico (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

A prominent defense technology firm is looking for a Configuration Management Specialist in Quantico, VA. The role includes analyzing data discrepancies, managing service assets, and conducting audits. Candidates must hold certifications like IAT II and ITIL Foundations and have 2-3 years of IT Asset Management experience. Strong attention to detail and problem-solving skills are essential. Join a supportive culture that values innovation and collaboration, offering teleworking options after training.

Qualifications

• 2-3 years of experience providing IT Asset/Configuration Management Support.
• Familiarity with ITSM concepts and practices.
• Mid-level understanding of Microsoft Excel and Access.

Responsibilities

• Analyze and reconcile large volumes of data for discrepancies.
• Manage and track customer service assets and configuration items.
• Conduct physical configuration audits to maintain accurate baselines.

Skills

Attention to Detail

Standards Compliance

Communication Skills

Collaboration

Problem Solving

Education

2-3 years providing IT Asset/Configuration Management Support

Familiarization with IT Service Management (ITSM)

Mid-Level understanding of Microsoft Excel

Mid-Level understanding of Microsoft Access

Tools

BMC Atrium CMDB

BMC Remedy ITSM suite

BMC Internal Reporting Tool (BIRT)

BMC Analytics

SMART reporting

Job description

Overview

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.

Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

Job Details

• Requisition: 1384
• Job Title: Configuration Management Specialist
• Location: Quantico, VA
• Clearance Level: Secret
• Required Certifications: IAT II (CCNA Security, CYSA+, GICSP, GSEC, Security+CE, CND, SSCP); IT Infrastructure Library Foundations certification (ITILv3 or higher)

Summary

The Service Asset Configuration Management (SACM) Section provides operational support to maximize the organization's capabilities and readiness. The objective of the SACM Section is to provide IT Asset and Configuration Management to the organization for both Continental US (CONUS) and Outside Continental US (OCONUS) locations. The section ensures hardware, software, virtual and other service assets/configuration items are properly managed throughout their lifecycle, to include their relationships and dependencies to other related configuration items and associated changes requests. Operational changes to the environment are administratively updated into a Configuration Management Database (CMDB).

Responsibilities

• Analyzes and reconcile large volumes of data to identify discrepancies, assess findings, and develop effective data mitigation strategies.
• Manages and tracks all customer service assets and configuration items, ensuring accurate records and accountability.
• Prepares and maintains status reports and lifecycle documentation; supports verification processes and audit activities.
• Conducts physical configuration audits in collaboration with government personnel at major U.S. Marine Corps (USMC) sites to establish and maintain accurate configuration baselines. Performs impact assessments of proposed changes, evaluating system dependencies to inform decision-making.
• Research lifecycle information and product bulletins for hardware and software to support sustainment planning and refresh/replacement strategies for end-of-life systems.
• Apply subject matter expertise in IT Asset Management and Configuration Management to support operations in alignment with Customer SACM (Service Asset and Configuration Management) standard operating procedures.
• Creates and manages requests to update objects within the Remedy system.

Qualifications

• Required Certifications: IAT II (CCNA Security, CYSA+, GICSP, GSEC, Security+CE, CND, SSCP); ITIL Foundations certification (ITILv3 or higher)
• Education, Background, and Experience: 2-3 years providing IT Asset/Configuration Management Support; Familiarization with IT Service Management (ITSM) concepts, practices, and procedures; Mid-Level understanding of Microsoft Excel; Mid-Level understanding of Microsoft Access
• Additional Skills (Required): Attention to Detail; Standards Compliance; Communication Skills; Collaboration and Problem Solving
• Preferred Skills: BMC Atrium CMDB, BMC Remedy ITSM suite experience, CMDB training 8.0 or greater, knowledge of BMC Internal Reporting Tool (BIRT), BMC Analytics and SMART reporting; 4-6 years of IT Asset/Configuration Management Support

Working Conditions

• Environmental: General office environment; sedentary work with possible standing/walking up to 10%; typical office lighting and temperature; no hazardous or unpleasant conditions
• Strength Demands: Contractor site with 0-10% travel; possible off-hours work to support releases and outages; physical requirements include lifting up to 10 lbs, occasional lifting/carrying; frequent standing, walking, and sitting; dexterity; occasional climbing, bending, stooping, kneeling or crawling; continuous talking/listening; continuous visual acuity
• Work Schedule: Mon – Fri 8:00am – 4:00pm; telework one day/week after training; hours may be adjusted as approved

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Values and Culture

• Happy - Be Infectious.
• Helpful - Be Supportive.
• Honest - Be Trustworthy.
• Humble - Be Grounded.
• Hungry - Be Eager.
• Hustle - Be Driven.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.