Configuration Delivery Lead - Claims Ops

Blue Cross and Blue Shield of North Carolina; South Carolina; On-site; USD 108,000 - 173,000; Full time

Job summary

Blue Cross and Blue Shield of North Carolina is seeking a senior manager to oversee teams delivering system configuration solutions in line with enterprise strategy. You will lead analysis, development, and implementation of process and system changes to improve performance and user efficiency.

The role covers people management, project delivery, testing, release management, and operations support across complex environments.

Qualifications

• Bachelor's degree or advanced degree in a related field; 5+ years of experience in a related field.
• 5+ years of experience in related field.
• Knowledge of configuration management and release processes.

Responsibilities

• Review and approve the test plan built by test teams to ensure coverage in configuration releases.
• Ensure configuration data migration follows the release process.
• Serve as the point of contact for business testing activities and influence testing strategy.
• Analyze results for accuracy, relevance and completeness.
• Coordinate with IT and business operations to support upgrades, security changes, and architectural enhancements.

Skills

Leadership

People management

Performance management

Resource planning

Stakeholder communication

Change management

Mentoring

Education

Bachelor's degree or advanced degree

Job description

Blue Cross and Blue Shield of North Carolina is seeking a senior manager to oversee teams delivering system configuration solutions in line with enterprise strategy. You will lead analysis, development, and implementation of process and system changes to improve performance and user efficiency.

The role covers people management, project delivery, testing, release management, and operations support across complex environments.