Configuration Delivery Lead, Claims Operations

Habitat For Humanity Of Durham; United States; Remote; USD 108,000 - 173,000; Full time

Job summary

Blue Cross NC is seeking a seasoned leader to oversee staff delivering system configuration solutions aligned with enterprise strategy. You will guide analysis, development, and implementation to enhance processes and performance across critical applications, ensuring timely delivery and strong stakeholder engagement.

You will mentor a team, drive resource planning, and champion change while ensuring quality through rigorous testing and change control practices.

Qualifications

• Bachelor's degree or advanced degree required.
• 5+ years of experience in related field; 7+ years if no degree.
• Experience with system configuration and IT project delivery.

Responsibilities

• Oversee analysis, development, and implementation of configuration solutions across multiple systems.
• Lead testing, release management, and data migration to ensure quality and minimal defects.
• Coordinate with IT and business operations to support upgrades, security changes, and architectural enhancements as needed.
• Act as configuration delivery Lead on broad, complex corporate projects or initiatives.
• Facilitate project intake, review configuration specifications, and ensure smooth transitions between projects and operations.

Skills

Staff leadership

Performance management

Resource planning

Process improvement

Stakeholder communication

Education

Bachelor's degree or higher

Job description

Blue Cross NC is seeking a seasoned leader to oversee staff delivering system configuration solutions aligned with enterprise strategy. You will guide analysis, development, and implementation to enhance processes and performance across critical applications, ensuring timely delivery and strong stakeholder engagement.

You will mentor a team, drive resource planning, and champion change while ensuring quality through rigorous testing and change control practices.