Configuration Delivery Lead for Claims Operations

Blue Cross and Blue Shield of North Carolina; Wisconsin; On-site; USD 108,000 - 173,000; Full time

Job summary

Blue Cross and Blue Shield of North Carolina is seeking a Senior Configuration Lead to oversee staff delivering system configuration solutions aligned with enterprise strategy. You will guide analysis, development, and implementation to modify and re-engineer processes for performance and user efficiency.

The role requires strong people management, resource planning, and adherence to change control while coordinating with IT and business operations on system upgrades and testing.

Qualifications

• Bachelor's degree or advanced degree where required.
• 5+ years of experience in related field.
• In lieu of degree, 7+ years of experience in related field.

Responsibilities

• Oversee staff responsible for system configuration solution delivery to meet business requirements.
• Lead analysis, development, and implementation of initiatives related to modification and re‑engineering of processes and systems.
• Manage performance, mentoring, and succession planning to grow personnel.
• Ensure configuration releases are properly tested and data migration follows change control processes.
• Coordinate with IT and business operations on system upgrades, security changes, and architectural enhancements.

Skills

People management

Stakeholder communication

Configuration management

System analysis

Education

Bachelor's degree or advanced degree

Job description

Blue Cross and Blue Shield of North Carolina is seeking a Senior Configuration Lead to oversee staff delivering system configuration solutions aligned with enterprise strategy. You will guide analysis, development, and implementation to modify and re-engineer processes for performance and user efficiency.

The role requires strong people management, resource planning, and adherence to change control while coordinating with IT and business operations on system upgrades and testing.