Configuration Delivery Lead, Claims Operations

Blue Cross and Blue Shield of North Carolina; Missouri; On-site; USD 108,000 - 173,000; Full time

Job summary

Blue Cross and Blue Shield of North Carolina is seeking a senior leader to oversee staff delivering system configuration solutions aligned with enterprise strategy. The role drives analysis, development, and implementation to improve performance and efficiency across business units.

The position requires strong people leadership, coordination of resources, and a track record of delivering complex configuration initiatives in a dynamic environment.

Qualifications

• Bachelor's degree or advanced degree required.
• 5+ years of related experience in configuration/IT delivery.
• Experience leading teams and coordinating across IT and business units.

Responsibilities

• Lead staff responsible for configuration solution delivery to meet business requirements.
• Oversee testing plans and ensure unit testing and effective data migration.
• Coordinate with IT and business operations on upgrades and security changes.
• Act as configuration delivery lead on complex corporate projects and initiatives.
• Deliver ongoing user support and ensure smooth handoffs between projects.

Skills

Staff management

System configuration

Testing coordination

Stakeholder communication

Education

Bachelor's degree

Advanced degree

Job description

Blue Cross and Blue Shield of North Carolina is seeking a senior leader to oversee staff delivering system configuration solutions aligned with enterprise strategy. The role drives analysis, development, and implementation to improve performance and efficiency across business units.

The position requires strong people leadership, coordination of resources, and a track record of delivering complex configuration initiatives in a dynamic environment.