Configuration Delivery Lead, Claims Ops

Blue Cross and Blue Shield of North Carolina; Kansas; On-site; USD 108,000 - 173,000; Full time

Job summary

Blue Cross NC is seeking a senior leader to oversee staff responsible for system configuration solution delivery, ensuring alignment with the enterprise strategy and driving performance improvements across platforms.

You will drive analysis, development, and implementation of configuration initiatives, manage talent and resources, and coordinate with IT and business operations to upgrade systems and optimize user efficiency.

Qualifications

• Bachelor's degree or advanced degree required, in related field.
• Minimum 5+ years' experience in related field; 7+ years if no degree.
• Experience leading system configuration delivery is preferred.

Responsibilities

• Oversee staff delivering system configuration solutions to meet business requirements.
• Lead analysis, development, and implementation of configuration initiatives.
• Manage performance, mentoring, and succession planning.
• Coordinate with IT and business operations for upgrades and security changes.
• Ensure change-control and configuration run approvals.

Skills

People management

Resource management

Performance measurement

Stakeholder communication

Change leadership

Education

Bachelor's degree

Advanced degree

Job description

Blue Cross NC is seeking a senior leader to oversee staff responsible for system configuration solution delivery, ensuring alignment with the enterprise strategy and driving performance improvements across platforms.

You will drive analysis, development, and implementation of configuration initiatives, manage talent and resources, and coordinate with IT and business operations to upgrade systems and optimize user efficiency.