Conference Services Specialist (Full-Time)

Compass Group USA; Tysons (VA); On-site; USD 42,000 - 47,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Auto and Home Insurance

Job summary

Compass Group USA is seeking a Conference Services Attendant for a full-time role at Capital One, McLean, VA. The position covers conference room setup, guest service, and coordination with clients to ensure rooms are prepared with necessary materials for each meeting.

The role requires prior customer service or houseman experience, the ability to lift up to 50 pounds, and proficiency with Microsoft Office. Competitive pay and full benefits are provided for eligible associates.

Qualifications

• Previous customer service or houseman/porter experience preferred.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Responsibilities

• Moves and places tables, chairs, and supply linens for each event in the conference center.
• Supplies and sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
• Assists with conference room readiness to determine that the rooms are equipped with proper materials (pens, pads, handouts, event packages, etc.).
• Provides prompt and detailed service as scheduled by management or by request.
• Maintains consistent phone and email communication with clients, guests, team members, and support departments.
• Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
• Communicates with co-workers and service partners to ensure updated information is shared.
• Provides recommendations to planning managers regarding appropriate room setups. Collaborates to identify solutions for unique setup challenges.
• Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service.
• Assists with basic audio visual equipment, as needed.
• Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.

Skills

Customer service experience

Houseman/porter experience

Lift up to 50 pounds

Microsoft Office

Written and verbal communication

Organizational skills

Tools

Microsoft Office

Job description

Compass Group USA is seeking a Conference Services Attendant for a full-time role at Capital One, McLean, VA. The position covers conference room setup, guest service, and coordination with clients to ensure rooms are prepared with necessary materials for each meeting.

The role requires prior customer service or houseman experience, the ability to lift up to 50 pounds, and proficiency with Microsoft Office. Competitive pay and full benefits are provided for eligible associates.