Client Concierge & Conference Center Specialist

Intrepidgs; McLean (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading logistics and facilities management provider in Virginia is seeking a Customer Service Representative to deliver onsite full-time support at the Concierge Desk. The ideal candidate will respond to various inquiries, manage conference room setups, and ensure a streamlined service experience. Applicants must have a High School diploma and at least one year of customer service experience. Proficiency in Microsoft Office is required, and the role demands strong interpersonal and communication skills.

Qualifications

• A minimum of one year of recent experience in a customer service center.
• Proficiency in Microsoft Office, especially Word and Excel.

Responsibilities

• Respond to all telephone, walk-in, and electronic inquiries.
• Track and monitor service requests accurately and timely.
• Create meeting reservations and configure conference rooms.
• Provide support to conference center attendees with supplies and equipment.
• Perform other administrative duties as needed.

Skills

Customer service orientation

Strong interpersonal skills

Good oral and written communication

Proficiency in Microsoft Office (Word, Excel)

Education

High School Diploma or GED

Job description

A leading logistics and facilities management provider in Virginia is seeking a Customer Service Representative to deliver onsite full-time support at the Concierge Desk. The ideal candidate will respond to various inquiries, manage conference room setups, and ensure a streamlined service experience. Applicants must have a High School diploma and at least one year of customer service experience. Proficiency in Microsoft Office is required, and the role demands strong interpersonal and communication skills.