Conference Services – Field Technician=Temp Position

Vision IT; Los Angeles (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) Plan

Dental & Vision Insurance

Health Insurance

Paid Time Off (PTO)

Disability Insurance

Life & AD&D Insurance

Supplemental Benefits

Job summary

Vision IT is seeking a Conference Services – Field Technician to provide onsite AV and conference room support at Los Angeles Air Force Base in a secure DoD environment. This temporary, full-time backfill role lasts approximately 10+ months and requires active clearance.

You will troubleshoot AV systems, support VTC platforms, and ensure meeting success while adhering to cybersecurity policies. The position demands strong customer service and independent work in a fast-paced setting.

Qualifications

• Active Secret Security Clearance required before start.
• CompTIA Security+ certification current and DoD 8570/8140 compliant.
• Experience supporting conference room technologies or IT field services.
• Proficient with Windows environments, video conferencing, AV hardware, and network connectivity.

Responsibilities

• Provide onsite support for conference rooms, executive meetings, and VTC sessions.
• Configure, operate, troubleshoot, and maintain AV equipment and collaboration technologies.
• Support Microsoft Teams, Zoom for Government, Cisco Webex, and other conferencing platforms.
• Perform setup and teardown of conference room equipment, including displays, microphones, cameras, speakers, and control systems.
• Diagnose and resolve hardware, software, and network connectivity issues.
• Coordinate with customers and leadership to ensure successful meeting execution.
• Maintain operational readiness of conference room technologies and associated equipment.
• Document incidents, service requests, and technical procedures within ticketing systems.
• Support desktop and peripheral troubleshooting as needed.
• Ensure compliance with DoD cybersecurity and information assurance policies.
• Provide white-glove customer support for senior leadership and mission partners.

Skills

Active Secret Clearance

CompTIA Security+

Conference room tech support

Windows environments

Video conferencing

AV troubleshooting

Networking

Tools

Crestron

Extron

Poly

Cisco Webex

Microsoft Teams

Job description

Position Overview

Vision IT is seeking a highly motivated and customer-focused Conference Services – Field Technician to support mission-critical operations at Los Angeles Air Force Base (LAAFB). This onsite role is responsible for providing technical support for conference rooms, audiovisual systems, VTC platforms, and end-user technologies in a secure DoD environment.

This is a temporary, full-time position to provide backfill coverage for an employee on military leave. The anticipated duration is approximately 10+ months but may be subject to change depending on the employee's return date. This position is not eligible for conversion to permanent status.

Key Responsibilities

• Provide onsite technical support for conference rooms, executive meetings, and VTC sessions


• Configure, operate, troubleshoot, and maintain audiovisual (AV) equipment and collaboration technologies


• Support Microsoft Teams, Zoom for Government, Cisco Webex, and other conferencing platforms


• Perform setup and teardown of conference room equipment, including displays, microphones, cameras, speakers, and control systems


• Diagnose and resolve hardware, software, and network connectivity issues


• Coordinate with customers and leadership to ensure successful meeting execution


• Maintain operational readiness of conference room technologies and associated equipment


• Document incidents, service requests, and technical procedures within ticketing systems


• Support desktop and peripheral troubleshooting as needed


• Ensure compliance with DoD cybersecurity and information assurance policies


• Provide white-glove customer support for senior leadership and mission partners

Required Qualifications

• Active Secret Security Clearance (required prior to start)


• CompTIA Security+ certification (current and compliant with DoD 8570/8140 requirements)


• Experience supporting conference room technologies, audiovisual systems, or IT field services


• Strong knowledge of:
  
  
  
  • Microsoft Windows environments
  
  
  • Video teleconferencing systems
  
  
  • AV hardware and troubleshooting
  
  
  • Network connectivity and peripheral support
  
  
  
  


• Excellent communication and customer service skills


• Ability to work independently in a fast-paced operational environment


• Must be able to lift and move AV/IT equipment as required

Preferred Qualifications

• Experience supporting Department of Defense or Federal Government environments


• Familiarity with Crestron, Extron, Poly, Cisco, or similar AV/control systems


• Knowledge of ITIL practices and ticketing systems such as ServiceNow


• Additional certifications such as Network+, CCNA, or Microsoft certifications

Why Vision IT?

At Vision IT, we lead with People First, ensuring our employees and customers thrive. We foster an environment of compassion, servant leadership, and operational excellence, enabling our teams to support mission-critical logistics with integrity and professionalism. If you are passionate about IT asset management, logistics, and ensuring operational success in a DoD environment, we want you on our team.

At Vision IT, we prioritize the health, well-being, and financial security of our employees with a comprehensive benefits package, including:

• 401(k) Plan: Company matching contributions to help you save for retirement.


• Dental & Vision Insurance: Coverage for dental care, eye exams, glasses, and contacts.


• Health Insurance: Comprehensive medical coverage.


• Paid Time Off (PTO): Generous policy to maintain work-life balance.


• Disability Insurance: Short-term and long-term protection for financial stability.


• Life & AD&D Insurance: Coverage for life and accidental death/dismemberment.


• Supplemental Benefits: Voluntary benefits for critical illness, accident, and hospital care.

We are dedicated to supporting your health, well-being, and long-term financial goals.

Vision IT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vision IT complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Vision IT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with Vision IT's employees' ability to perform their job duties may result in discipline up to and including discharge.