Audio Visual (AV) Task Manager

Intrepid Solutions and Services LLC; Reston (VA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

401(k) with company matching

Dental insurance

Medical insurance

Health Savings Account option

Flexible Spending

Vision insurance

Life and Disability Insurance

Paid Time Off

Job summary

Intrepid Solutions and Services LLC is seeking an Audio Visual Integration/Maintenance Technician to join our Operations & Maintenance Team. The role involves managing AV operations for classified and unclassified meetings, overseeing technical teams, and ensuring compliance with security requirements.

We require candidates to have a Bachelor's degree in Communications Electronics and at least 5 years of relevant experience. Additionally, an active TS/SCI clearance is essential. The position offers a comprehensive benefits package and a salary range of $100,000 to $120,000 per year.

Qualifications

• Active and current Top Secret (TS) security clearance required.
• Bachelor's degree in Communications Electronics or equivalent required.
• 5+ years of experience with enterprise AV, VTC systems.

Responsibilities

• Manage daily AV operations and event support activities.
• Troubleshoot AV hardware and software issues.
• Coordinate system maintenance and upgrades.

Skills

Active TS/SCI clearance with current CI Polygraph

5+ years of experience supporting enterprise AV

Strong knowledge of AV technologies

Excellent communication skills

Experience managing tasks or technical teams

Education

Bachelor's degree in Communications Electronics

Tools

Audio Visual certifications

Job description

Intrepid Solutions is seeking an Audio Visual (AV) Integration/Maintenance Technician to join our Operations & Maintenance (O&M) Team comprised of AV Subject Matter Experts, AMX/Crestron/Extron programmers, engineers, integration, and maintenance technicians. The Audio Visual (AV) Task Manager is responsible for coordinating, scheduling, and overseeing audiovisual support services for classified and unclassified meetings, executive briefings, video teleconferences (VTCs), conferences, and special events within a secure government environment. This role serves as the primary liaison between customers, leadership, and technical teams to ensure seamless AV operations and exceptional customer support.

Responsibilities

• Manage daily AV operations, service requests, and event support activities.
• Coordinate and oversee AV support for meetings, briefings, VTCs, and special events.
• Lead and direct AV technicians to ensure timely and effective service delivery.
• Troubleshoot and resolve AV hardware, software, and connectivity issues.
• Maintain AV equipment inventories, documentation, and operational readiness.
• Provide executive-level support and customer engagement.
• Ensure compliance with security requirements, classified handling procedures, and organizational policies.
• Coordinate system maintenance, upgrades, and technology refresh efforts.

Operating Hours and Expectations

This is a full-time non-exempt position with standard operating hours (6:00 AM-4:00 PM), Monday-Friday.

Travel

Limited travel to various customer facilities located within the DMV region to help support the O&M Team.

Qualifications

Clearance

• Active and current Top Secret (TS) upon application, required. The selected candidate would be required to acquire an SCI and CI Polygraph to meet the customer's onsite requirements. Active TS/SCI with CI poly is required to start and for onsite work.

Education

• Bachelor's degree in Communications Electronics, Networking, or equivalent electronics technical program Certificate from an accredited Trade School, College or University.

Certification(s)

• Audio Visual (AV) related certifications, desired.

Required Skills and Experience

• Active TS/SCI clearance with current CI Polygraph.
• 5+ years of experience supporting enterprise AV, VTC, or multimedia systems.
• Experience managing tasks, projects, or technical teams.
• Strong knowledge of AV technologies, conferencing platforms, and collaboration tools.
• Excellent communication, organizational, and customer service skills.
• Experience supporting Department of Defense (DoD), Intelligence Community (IC), or federal government customers preferred.

Physical Requirements

• Must be able to work on a ladder, lift, push and/or pull 50 pounds or more, stand for long periods, and be able to bend, kneel and work with arms raised for prolonged periods.

Benefits

At CIS Secure and its associated companies, Intrepid Solutions and Services and Darkblade Systems, we believe in promoting fair and transparent pay practices. We are committed to disclosing the compensation range for transparency and to set clear expectations for all applicants for this posting. This range represents the anticipated low and high end of the base salary for the advertised job, promotion, or transfer opportunity. Please note that the pay range provided is a good faith estimate for the position at the time of posting. The actual salary offered may vary based on various factors including but not limited to relevant experience, knowledge, skills and abilities, education, geographic location, as well as internal equity, and alignment to market data.

Job Type: Full-time (onsite)

Pay Range: $100,000.00 - $120,000.00 per year

• 401(k) with company matching
• Dental insurance
• Medical insurance
• Health Savings Account option
• Flexible Spending
• Vision insurance
• Life and Disability Insurance
• Ancillary offerings (Hospital Indemnity, Accident, Critical Illness, Pet Insurance)
• Paid Time Off
• Holiday pay

Intrepid Solutions, a CIS Secure company, is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.