Conference Scheduler & Office Coordinator

Good Shepherd Services, Ltd; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Good Shepherd Services, Ltd is seeking a Conference Scheduler to coordinate family team conferences and provide front desk administrative support at our Bronx program site.

The role reports to the Conference Facilitator and requires strong Microsoft Office skills, organizational ability, and excellent communication; familiarity with Connections and PROMIS is a plus. 35 hours/week, on-site position in Bronx, NY.

Qualifications

• High School Diploma required; Bachelor's degree preferred.
• At least one year of experience as an Administrative Assistant.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office apps (Outlook, Excel, Word).
• Familiarity with Connections and PROMIS databases is a plus.

Responsibilities

• Submit monthly tracking lists of conferences to the Conference Facilitator and Program Supervisors.
• Complete and submit documents to ACS to schedule conferences.
• Reserve spaces and prepare rooms with needed materials in advance.
• Notify participants and supports ahead of each conference.
• Assist Case Workers with reminder calls and schedule transportation for families.
• Enter contact and correspondence records into Connections and PROMIS.
• Greet visitors at the program site and provide front desk support.
• Run reports and prepare documents to support program needs.
• Notify staff of participant appointments and provide front desk coverage.
• Distribute petty cash and metro cards as directed; maintain a safe reception area.

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft Office (Outlook, Excel, Word)

Connections

PROMIS

Job description

Good Shepherd Services, Ltd is seeking a Conference Scheduler to coordinate family team conferences and provide front desk administrative support at our Bronx program site.

The role reports to the Conference Facilitator and requires strong Microsoft Office skills, organizational ability, and excellent communication; familiarity with Connections and PROMIS is a plus. 35 hours/week, on-site position in Bronx, NY.