Conference & Events Planner

Wisconsin Union; Madison (WI); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plan

Job summary

Wisconsin Union at the University of Wisconsin–Madison is seeking a Conference Coordinator to plan and execute conferences, events, and programs for campus departments. You will develop food and beverage service, determine audio-visual needs, and help budget and create room diagrams.

The successful candidate will become an expert user of complex event software, be an attentive listener, detail-oriented, and proactive.

Qualifications

• 1 year of event planning and/or event management experience.
• Experience working directly with customers to plan conferences and/or events.
• Experience using computerized scheduling and registration software systems.

Responsibilities

• Communicates with customers to determine event details and requirements, evaluates requests, recommends service plans and pricing, and provides status updates.
• Assists with planning and creation of promotional materials and resources for events.
• Plans, schedules, documents, and supports service delivery for events using established policies and procedures to meet customer needs and ensure event compliance with institutional policy.
• Develops and tracks individual conference budgets, including registration fees, fiscal expenditures, billing invoices, and reconciliation.
• Schedules logistics and secures resources for all aspects of events including space, vendors, and staff; coordinates details and resolves operational issues.
• Monitors and processes event related transactions and event data and records.
• Greets customers/guests, assists with registration, answers questions, and refers complex issues to appropriate entities.
• Create and maintain conference websites, registration sites, and abstract submission fees.

Skills

Event planning

Customer service

Scheduling software

Job description

Wisconsin Union at the University of Wisconsin–Madison is seeking a Conference Coordinator to plan and execute conferences, events, and programs for campus departments. You will develop food and beverage service, determine audio-visual needs, and help budget and create room diagrams.

The successful candidate will become an expert user of complex event software, be an attentive listener, detail-oriented, and proactive.