Conference Center Concierge & Client Services Specialist

Covington & Burling LLP; Washington (District of Columbia); On-site; USD 50,000 - 63,000; Full time

Benefits offered by this job

Healthcare insurance

Benefits package

Job summary

Covington & Burling LLP is seeking a Client Services Specialist in Washington, DC to deliver high-quality conference center services for lawyers, clients, staff, and visitors. You will manage conference room bookings in Maptician, coordinate catering, and ensure accurate communications with internal teams while supporting meeting preparation and arrangements.

The role requires strong client services skills, attention to detail, and the ability to work in a high-volume environment with flexible

Qualifications

• Strong client services background with focus on organization, initiative and detail.
• Excellent time management and multi-tasking in a high-volume environment.
• Excellent verbal and written communication with strong interpersonal skills.

Responsibilities

• Maintain professionalism when interacting with lawyers, clients, staff and visitors.
• Answer, screen, direct and route telephone calls to appropriate destinations.
• Provide hospitality/concierge level service in the Conference Center and coordinate catering and room setup.

Skills

Client services

Time management

Multitasking

Communication

Attention to detail

Front desk experience

Tools

Word

Excel

PowerPoint

Maptician

Job description

Covington & Burling LLP is seeking a Client Services Specialist in Washington, DC to deliver high-quality conference center services for lawyers, clients, staff, and visitors. You will manage conference room bookings in Maptician, coordinate catering, and ensure accurate communications with internal teams while supporting meeting preparation and arrangements.

The role requires strong client services skills, attention to detail, and the ability to work in a high-volume environment with flexible