Client Services Specialist

Jones Networking; Washington (District of Columbia); On-site; USD 47,000 - 67,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Maternity Leave

Paid Paternity Leave

Disability Insurance

Generous Parental Leave

PTO Plan

Transportation Benefits

Job summary

A leading company in the legal industry is seeking a Client Services Specialist in Washington, DC. This role involves providing exceptional service to clients and staff, managing conference services, and ensuring smooth communication. The ideal candidate will have a strong client services background, excellent communication skills, and a Bachelor's degree. This full-time position offers competitive pay and benefits, including medical and retirement plans.

Qualifications

• Strong client services background required.
• Prior front desk experience in a professional environment is a plus.

Responsibilities

• Provide high quality service to lawyers, clients, staff, and visitors.
• Schedule meeting and conference rooms.
• Assist with basic technology and audio-visual equipment.

Skills

Organization

Initiative

Attention to Detail

Time Management

Communication

Education

Bachelor's Degree

Job description

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This range is provided by Jones Networking. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$47,000.00/yr - $67,000.00/yr

Position Title: Client Services Specialist

Department: Conferences and Events

Industry: Legal / Law Firm

Reports To: Client Services Manager

Location: Washington, DC - OnSite

Status: Full Time, Direct Hire

Schedule: Monday-Friday, 10:30am-7:00pm

Jones Networking is recruiting for a Client Services Specialist to join the Washington, DC office of an international Law Firm. This opportunity offers career growth in a fast-paced environment. The Firm offers competitive salary, excellent benefits, including; medical, dental, vision, flexible spending account, life insurance, generous parental leave and PTO plan, retirement plan, transportation benefits, wellness programs, education scholarship opportunities, and more.

Client Services Specialist Position Summary:

- Provide high quality service to lawyers, clients, staff, and visitors who require conference center services.

- Ensure the accurate and timely communication to and from lawyers, clients, staff, and visitors and those departments involved in providing service to the conference center.

- Answer, screen, and direct lawyers, clients, staff, and visitors to appropriate destinations.

- Maintain a concierge style level of service in the Conference Center to assist with lawyer, staff, client, and visitor needs.

- Schedule meeting and conference rooms including coordinating catering, room setup, and equipment needs with other departments that provide service to the conference center.

- Work closely with conference room requestors to achieve the required core pieces of data necessary for each reservation.

- Track, change, and coordinate visitor offices.

- Assist lawyers, clients, staff, and visitors with requests for special arrangements or services, including transportation, restaurants, travel, and lodging.

- Assist lawyers, staff, and visitors with basic technology and audio-visual equipment such as laptops, telephones, and lighting as necessary for presentations, etc.

Client Services Specialist Qualifications Summary:

- Bachelor's Degree required.

- Strong client services background, with emphasis on organization, initiative, and attention to detail.

- Excellent time management and multi-tasking skills.

- Excellent verbal and written communication skills with emphasis on exceptional interpersonal communication skills.

- Prior front desk experience in a professional and/or law firm environment is a plus.

- Ability to coordinate with co-workers, and other departments that provide service to the conference center.

Please visit jonesnet.com for a full list of career opportunities presented by Jones Networking.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Administrative, and Legal

• Industries

  Law Practice and Legal Services

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Inferred from the description for this job

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Medical insurance

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