Conference Center Attendant

Experience Champaign Urbana; Champaign (IL); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Flexible schedule

Paid time off

Health insurance

Dental insurance

Vision insurance

Disability insurance

401(k)

Referral program

Paid training

Job summary

The I Hotel and Illinois Conference Center in Champaign‑Urbana is seeking a Part-time Conference Center Attendant to ensure seamless events and superior guest service. You will set up and break down conference equipment, maintain room appearance, and respond promptly to guest requests.

This role requires weekend and holiday availability, excellent communication, and the ability to multitask and stay organized across shifts, including day, night, and overtime when needed.

Qualifications

• Must be available to work Saturday evenings.
• High level of commitment to exceptional customer service.
• Excellent communication skills.
• Customer service experience.
• Ability to adapt to changing guest needs.
• Ability to multi-task, with strong organizational and time management skills.
• Mature, with good judgment, detailed oriented, friendly, and responsible.
• Must be willing to work weekends and holidays.

Responsibilities

• Set-up and breakdown of conference center equipment prior to and after functions.
• Maintain general appearance of conference center rooms.
• Keep in constant contact with Supervisor(s) regarding the progress of the event and the special needs of guests.
• Pay attention to what is needed in preparation for the next day and set-up.
• Remove trash from all areas.
• Care and maintenance of conference center rooms and events.
• Refreshing in use of meeting rooms during breaks.
• Responding promptly and professionally to guest requests.
• Attends departmental and other meetings as required.
• Know and comply with company policies and procedures regarding safety, security, emergencies, and energy.
• Report working on time and in complete uniform.
• May assist with other duties as assigned.

Skills

Customer service

Communication

Multitasking

Time management

Attention to detail

Job description

The I Hotel and Illinois Conference Center is committed to providing superior guest service in Champaign-Urbana’s only facility that is constructed to AAA Four-Diamond standards. The I Hotel and Illinois Conference Center is seeking a Part-time Conference Center Attendant with the following qualities and qualifications:

Responsibilities include (but are not limited to):.

• Set-up/Breakdown of all Conference Center equipment prior to and after functions.
• Maintain general appearance of Conference Center rooms.
• Keep in constant contact with Supervisor(s) regarding the progress of the event and the special needs of guests.
• Pay attention to what is needed in preparation for the next day and set-up.
• Remove trash from all areas.
• Care and maintenance of conference center rooms and events.
• Refreshing in use of meeting rooms during breaks.
• Responding promptly and professionally to guest requests.
• Attends departmental and other meetings as required.
• Know and comply with company policies and procedures regarding safety, security, emergencies, and energy.
• Report working on time and in complete uniform.
• May assist with other duties as assigned.

Qualifications:

• Must be available to work Saturday evenings
• High level of commitment to exceptional customer service
• Excellent communication skills
• Customer service experience
• Ability to adapt to changing guest needs
• Ability to multi-task, with strong organizational and time management skills
• Mature, with good judgment, detailed oriented, friendly, and responsible
• Must be willing to work weekends and holidays

Work schedule

• Monday to Friday
• Weekend availability
• Holidays
• Day shift
• Night shift
• Overtime

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• 401(k)
• Referral program
• Paid training