Audio - Visual Technician

Workstream Platform Services Limited; Urbana (IL); On-site; USD 38,000 - 48,000; Full time

Job summary

The I Hotel and Illinois Conference Center in Champaign-Urbana is seeking an Audio Visual Technician who will support meetings, conferences, weddings and events by setting up and operating AV equipment with professionalism. You will troubleshoot basic issues, configure gear to event specs, assist with lighting, maintain equipment, and help ensure an exceptional guest experience.

This full-time role requires strong communication, flexibility for evenings and weekends, and a team-oriented mindset.

Qualifications

• Strong customer service and communication skills.
• Ability to troubleshoot basic AV equipment and software.
• Willingness to work evenings, weekends and holidays as events require.
• Capable of lifting and moving equipment and staying on feet during events.

Responsibilities

• Set up, install, and operate AV equipment for meetings, conferences, weddings, and events.
• Configure gear to event specifications and room layouts.
• Monitor audio and video quality and perform real-time adjustments.
• Provide prompt, professional assistance to guests and event organizers.
• Troubleshoot basic technical issues and test equipment prior to events.
• Assist with lighting setup and maintenance of AV gear post-event.
• Maintain inventory and support on-site events in a fast-paced environment.

Skills

Customer service

Communication

AV troubleshooting

Team orientation

Ability to lift

Job description

Audio Visual Technician

Join the Team at the I Hotel and Illinois Conference Center!

The I Hotel and Illinois Conference Center is committed to delivering exceptional guest experiences in Champaign-Urbana's premier hospitality destination and the region's only facility built to AAA Four-Diamond standards. We are seeking a customer-focused, detail-oriented Audio Visual Technician who is passionate about technology, service excellence, and creating memorable event experiences.

As an Audio Visual Technician, you will play a key role in supporting meetings, conferences, weddings, and special events by ensuring all audio visual equipment is set up, operating properly, and meeting the unique needs of our guests. This position offers the opportunity to work in a dynamic environment while collaborating with a dedicated team committed to exceeding guest expectations.

Essential Responsibilities

Responsibilities include, but are not limited to:

• Set up, install, and operate audio visual equipment including computers, microphones, sound systems, projectors, video displays, lighting, and related equipment for meetings, conferences, presentations, weddings, and special events.
• Configure equipment according to event specifications and room layouts to ensure a seamless guest experience.
• Monitor audio and video quality throughout events and make real-time adjustments as needed.
• Provide prompt, professional, and courteous assistance to guests and event organizers.
• Troubleshoot and resolve basic technical issues involving computers, presentation software, and audio visual equipment.
• Test equipment before events to ensure proper functionality and reliability.
• Assist with lighting setup and operation for a variety of event types.
• Clean, maintain, and properly store audio visual equipment after use.
• Perform preventative maintenance and report equipment concerns to management.
• Maintain accurate inventory of audio visual equipment and supplies.
• Support on-site events and adapt to changing event needs in a fast-paced environment.
• Attend departmental meetings, training sessions, and company-required meetings.
• Follow all company policies and procedures related to safety, security, emergency preparedness, and sustainability initiatives.
• Arrive on time and maintain a professional appearance in accordance with company uniform standards.
• Assist other departments and perform additional duties as assigned.

What We're Looking For

Successful candidates will demonstrate:

• Strong customer service and communication skills.
• A positive attitude and team-oriented mindset.
• Basic knowledge of audio visual technology and troubleshooting.
• The ability to remain calm and professional while working under pressure.
• Strong organizational skills and attention to detail.
• The ability to lift and move equipment and work on your feet for extended periods.
• Flexibility to work evenings, weekends, and holidays based on event schedules.

Why Join Our Team?

At the I Hotel and Illinois Conference Center, we believe our team members are the key to our success. We offer a supportive work environment, opportunities for professional growth, and the chance to be part of a team that creates exceptional experiences for guests from around the world.

If you enjoy technology, hospitality, and being part of memorable events, we'd love to hear from you!

Our Illinois Conference Center offers unique, flexible meeting space and a variety of small touches that make any event in Champaign-Urbana a flawless and memorable experience.