Concierge Service Advisor: Elevate Customer Experience

Lexus LC; Glenview (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurances

401(k) plan

Paid Personal Time Off (PTO)

Saturday lunches

Employee vehicle purchase plans

Product discounts

Job summary

Fields Auto Group in Glenview is hiring a Service Advisor to enhance customer experience in the service lane. Ideal candidates will possess strong customer service skills and be open to training from retail or hospitality backgrounds.

With a compensation range of $60,000 to $70,000 per year, the position includes comprehensive benefits such as medical, dental, and a 401(k) plan. Being part of a family-owned business offers growth opportunities and a friendly workplace culture.

Qualifications

• Organized, friendly personality with fantastic communication skills.
• Well-groomed personal appearance and strong time management habits.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Greet owners on the drive line and provide concierge-level support.
• Clearly explain the repair process to vehicle owners.
• Manage technician schedules to maximize daily shop capacity.

Skills

Customer service skills

Communication skills

Time management

Job description

Fields Auto Group in Glenview is hiring a Service Advisor to enhance customer experience in the service lane. Ideal candidates will possess strong customer service skills and be open to training from retail or hospitality backgrounds.

With a compensation range of $60,000 to $70,000 per year, the position includes comprehensive benefits such as medical, dental, and a 401(k) plan. Being part of a family-owned business offers growth opportunities and a friendly workplace culture.