Concierge Service Advisor: Elevate Customer Experience

Bmwofasheville; Glenview (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness programs

401(k) plan

Paid Personal Time Off

Employee vehicle purchase plans

Saturday lunches

Job summary

Bmwofasheville is looking for a Service Advisor in Glenview, Illinois, to enhance customer experience in the service lane. Ideal candidates will possess strong customer service and communication skills, and the company is open to training individuals from retail or hospitality backgrounds.

The role offers a competitive salary of $60,000 - $70,000 annually, alongside benefits such as medical, dental, 401(k), and paid personal time off. This is a family-owned business that values its employees and promotes internal growth.

Qualifications

• Experience in customer service or retail is preferred.
• Valid driver's license with an acceptable driving record is required.
• Willingness to submit to a routine background check.

Responsibilities

• Greet owners on the drive line and provide concierge-level support.
• Explain the repair process to vehicle owners transparently.
• Manage technician schedules efficiently.

Skills

Customer service skills

Communication skills

Organizational skills

Job description

Bmwofasheville is looking for a Service Advisor in Glenview, Illinois, to enhance customer experience in the service lane. Ideal candidates will possess strong customer service and communication skills, and the company is open to training individuals from retail or hospitality backgrounds.

The role offers a competitive salary of $60,000 - $70,000 annually, alongside benefits such as medical, dental, 401(k), and paid personal time off. This is a family-owned business that values its employees and promotes internal growth.