Concierge Service Advisor: Elevate Customer Experience

Fieldsbmworlando; Glenview (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness programs

401(k) plan

Paid Personal Time Off

Saturday lunches

Employee vehicle purchase plans

Product discounts

Job summary

Fieldsbmworlando is looking for a Service Advisor in Glenview, Illinois, to lead the customer experience in the service lane. This position is perfect for individuals with a background in retail, hospitality, or customer service, as no automotive experience is required.

The company values its employees and offers a competitive salary between $60,000 and $70,000 per year, along with comprehensive health benefits, retirement plans, paid time off, and various perks. The ideal candidate will possess outstanding people skills and professionalism.

Qualifications

• Organized and friendly personality with fantastic communication skills.
• Valid driver's license with an acceptable driving record.
• Willingness to submit to a routine pre-employment background check.

Responsibilities

• Greet vehicle owners and provide concierge-level support.
• Clearly explain the repair process to customers.
• Manage technician schedules to maximize shop capacity.

Skills

Customer service skills

Communication skills

Organizational skills

Time management

Job description

Fieldsbmworlando is looking for a Service Advisor in Glenview, Illinois, to lead the customer experience in the service lane. This position is perfect for individuals with a background in retail, hospitality, or customer service, as no automotive experience is required.

The company values its employees and offers a competitive salary between $60,000 and $70,000 per year, along with comprehensive health benefits, retirement plans, paid time off, and various perks. The ideal candidate will possess outstanding people skills and professionalism.