Concierge PT - Evenings

PMMA (Presbyterian Manors of Mid-America®); Kirkwood (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Educational Assistance Scholarship

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

403(b) Retirement Plan

Job summary

Aberdeen Heights is seeking a friendly concierge/clerical professional to greet visitors, answer calls, and provide excellent customer service as the first point of contact for residents and families. The role emphasizes a welcoming demeanor, teamwork, and reliable administrative support within a faith‑based, nonprofit setting.

Working at Aberdeen Heights offers opportunities for growth, benefits, and a supportive culture dedicated to resident well‑being and engagement.

Qualifications

• Strong customer service skills with a patient, solution‑oriented approach.
• Proficient in MS Word, Excel and Outlook.
• Previous receptionist/concierge experience preferred.

Responsibilities

• Provide concierge/clerical support and greet visitors.
• Answer phone calls and route inquiries appropriately.
• Maintain a high level of customer service as the first point of contact.

Skills

Customer service

Receptionist experience

Tools

MS Word

MS Excel

Outlook

Job description

Job Description

Here at Aberdeen Heights, we have a special culture of learning, growth and engagement. This culture starts with our friendly team members. Everything we do is about providing a great experience for our residents and is rooted in our heritage as a faith-based, not-for-profit organization. We have a wonderful, caring and long-tenured team, and we’re always looking for the next addition to join us.

Be EMPOWERED to actively participate in the lives of our residents and their families. Join the PMMA team to provide the best quality of life and care for our residents!

Pay

From $16.00 per hour

Job Information

Provides concierge/clerical support. Greets visitors, answers phone calls. Establishes and sustains on a daily basis a high level of customer support as the first representative of Aberdeen Heights that one meets upon entering our facility.

Requirements

Strong customer service skills as exhibited by the ability to deal tactfully with others and respond to situational issues in a patient, positive tone and with a "let's find a solution" mindset. Competent in PC and office software (MS Word, Excel, Outlook). Previous experience in a receptionist, concierge position preferred.

PMMA offers a generous employment benefits package that includes health care and insurance benefits, paid time off, scholarships and more for employees that work a minimum of 30 hours a week.

Benefits

• Educational Assistance Scholarship Program
• Paid Time Off
• Health, Dental and Vision Insurance
• Continuing Education Units
• 403(b) Retirement Plan
• Life Insurance / Dependent Supplemental Life Insurance
• Accidental Death and Dismemberment Insurance
• Short-term disability / Long-term disability
• Group Critical Illness, Accident Insurance and Hospital Indemnity
• Employee Assistance Program
• Employee Discounts at Various Retailers
• Employee Referral Bonus Program
• Nursing Loan Payment Program

Equal Opportunity Employer (EOE)

Benefits

• Dental insurance
• Health insurance
• Paid time off