Concierge

PMMA (Presbyterian Manors of Mid-America®); Kirkwood (MO); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Educational Assistance Scholarship Pro

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

403(b) Retirement Plan

Life Insurance / Dependent Life

Short-term disability / Long-term dis\

Group Critical Illness, Accident & Ind

Employee Assistance Program

Employee Discounts at Various Retail

Employee Referral Bonus Program

Nursing Loan Payment Program

Job summary

Aberdeen Heights is seeking a dedicated receptionist/concierge to provide friendly, professional front-desk support. You will greet visitors, answer calls, and deliver basic clerical assistance as the first point of contact for residents and families.

The role emphasizes customer service, attention to detail, and a positive, solution-oriented mindset in a faith-based, not-for-profit setting. In-person work is required at the facility.

Qualifications

• Strong customer service skills with a solution mindset.
• Proficient in MS Word, Excel and Outlook.
• Previous receptionist/concierge experience preferred.

Responsibilities

• Greet visitors and answer phone calls in a professional manner.
• Provide clerical support and act as the first contact for Aberdeen Heights.
• Assist residents and families with information and directions as needed.

Skills

Customer service

Phone etiquette

MS Word

Excel

Outlook

Tools

MS Word

Excel

Outlook

Job description

Job Description

Here at Aberdeen Heights, we have a special culture of learning, growth and engagement. This culture starts with our friendly team members. Everything we do is about providing a great experience for our residents and is rooted in our heritage as a faith-based, not-for-profit organization. We have a wonderful, caring and long-tenured team, and we’re always looking for the next addition to join us.

Be EMPOWERED to actively participate in the lives of our residents and their families. Join the PMMA team to provide the best quality of life and care for our residents!

Job Information

Provides concierge/clerical support. Greets visitors, answers phone calls. Establishes and sustains on a daily basis a high level of customer support as the first representative of Aberdeen Heights that one meets upon entering our facility.

Requirements

Strong customer service skills as exhibited by the ability to deal tactfully with others and respond to situational issues in a patient, positive tone and with a "let's find a solution" mindset. Competent in PC and office software (MS Word, Excel, Outlook). Previous experience in a receptionist, concierge position preferred.

Benefits

PMMA offers a generous employment benefits package that includes health care and insurance benefits, paid time off, scholarships and more for employees that work a minimum of 30 hours a week.

• Educational Assistance Scholarship Program
• Paid Time Off
• Health, Dental and Vision Insurance
• Continuing Education Units
• 403(b) Retirement Plan
• Life Insurance / Dependent Supplemental Life Insurance
• Accidental Death and Dismemberment Insurance
• Short-term disability / Long-term disability
• Group Critical Illness, Accident Insurance and Hospital Indemnity
• Employee Assistance Program
• Employee Discounts at Various Retailers
• Employee Referral Bonus Program
• Nursing Loan Payment Program

Equal Opportunity Employer (EOE)

Benefits

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person