Concierge Medicine Admin & Scheduling Specialist

University of California San Diego; California (MO); On-site; USD 68,000 - 100,000; Full time

Job summary

UC San Diego Health seeks an Administrative Services Representative for Concierge Medicine to deliver comprehensive administrative and operational support. You will coordinate appointments, manage patient access, and oversee billing transactions while maintaining clinician schedules and accurate documentation.

The role requires significant experience in medical billing, clinic operations, and strong communication with diverse teams.

Qualifications

• 6+ years related experience or Bachelor's + 2+ years relevant experience
• 2+ years billing experience in Primary/ Internal Medicine
• Familiarity with clinic medical billing practices and documentation requirements
• Knowledge of ambulatory care clinic practice management and patient workflows
• Understanding of medical terminology and clinical knowledge in clinic practice area
• Awareness of center policies, compliance environments, and regulatory requirements
• Strong verbal and written communication, and active listening skills
• Ability to build relationships within clinical teams and coordinate care
• Strong organizational and time management skills, prioritizing responsibilities in a fast-paced setting
• Proficiency with Microsoft Office and healthcare IT/billing systems
• Ability to analyze data, conduct research, and prepare clear reports for clinic operations

Responsibilities

• Schedule physician and specialty appointments, both within and outside Concierge Office
• Coordinate patient access and care coordination
• Support insurance copay collections and handling of membership-related cash transactions
• Maintain and optimize clinician/APP schedules via template management
• Ensure accurate telephone documentation and routing of patient encounters
• Collaborate with specialty department staff to improve coordination of care
• Respond to prior authorization requests and maintain physician panel lists

Skills

Billing experience

Medical terminology

Communication

Office software

Data analysis

Policy/compliance knowledge

Education

Bachelor's degree in business/healthcare administration or related field

Tools

Microsoft Office (Word, Excel)

Billing systems

Epic EHR (preferred)

Job description

UC San Diego Health seeks an Administrative Services Representative for Concierge Medicine to deliver comprehensive administrative and operational support. You will coordinate appointments, manage patient access, and oversee billing transactions while maintaining clinician schedules and accurate documentation.

The role requires significant experience in medical billing, clinic operations, and strong communication with diverse teams.