Concierge Lead, Residential Services

Seabreeze Management Company Inc; Los Angeles (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

Seabreeze Management Company Inc is seeking a Concierge to deliver personalized services for residents, coordinating deliveries, transportation, and reservations with a hospitality focus.

You will be the primary contact for daily resident needs, ensuring a warm welcome and prompt resolution of concerns. The role includes discreet access control and occasional support to the General Manager in administrative tasks.

Qualifications

• Hospitality experience is preferred.
• Ability to communicate clearly with residents and clients.
• Excellent time management and organizational skills.
• Comfort with handling multiple tasks in a dynamic environment.
• Proactive approach to anticipating resident needs.

Responsibilities

• Deliver personalized concierge services to residents, coordinating deliveries, transportation, and reservations.
• Be the primary point of contact for day-to-day resident needs and maintain a welcoming environment.
• Manage access control with discretion, upholding security and privacy standards.
• Liaise with property management to relay resident feedback and support events or programs.
• Occasionally assist with administrative tasks for the General Manager.

Skills

Positive attitude

Professional demeanor

Strong communication

Organizational skills

Interpersonal skills

Detail-oriented

Multi-tasking

Independent judgment

Problem solving

Outlook

Word

Education

Two years hospitality experience preferred

Higher education or vocational training in hospitality

Good geographic knowledge of surrounding area

Tools

Outlook

Word

Job description

Seabreeze Management Company Inc is seeking a Concierge to deliver personalized services for residents, coordinating deliveries, transportation, and reservations with a hospitality focus.

You will be the primary contact for daily resident needs, ensuring a warm welcome and prompt resolution of concerns. The role includes discreet access control and occasional support to the General Manager in administrative tasks.