Concierge FT

Inspired Living at Alpharetta; Alpharetta (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Paid Time Off

Life Insurance

Associate Wellness Program

Job summary

Inspired Living at Alpharetta is seeking a friendly Concierge to be the welcoming face for residents, families, visitors and prospective residents at our senior living community in Alpharetta, GA. You will greet guests, answer calls, direct inquiries, and help create a warm lobby experience from the moment guests arrive.

Responsibilities include assisting with mail and packages, supporting activities, and guiding tours when needed, while maintaining confidentiality in the Business Office.

Qualifications

• 6+ months of receptionist/concierge/hospitality experience.
• Excellent verbal and written communication skills.
• Comfortable communicating with residents, families, and visitors in person and over the phone.
• MS Word and Excel proficiency preferred.
• Strong organizational skills and attention to detail.

Responsibilities

• Welcome residents, families, visitors, and guests with a warm, friendly, and professional attitude.
• Answer incoming calls, direct inquiries, take messages, and provide helpful information.
• Create a clean, inviting lobby experience for all entering the community.
• Assist residents with mail, packages, and other daily requests.
• Support activities and help residents stay connected and engaged.
• Assist with tours and connect inquiries with the sales team when needed.
• Support the Business Office with resident documentation and file maintenance while keeping confidentiality.

Skills

Customer service

Clear communication

Organizational skills

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

At Inspired Living, our Concierge is so much more than the person behind the front desk-you're the welcoming face and heartbeat of the lobby! If you love people, thrive on creating positive experiences, and can make everyone feel like a VIP, we want you on our team.

You'll be the first point of contact for residents, families, visitors, and prospective residents, helping create a warm, welcoming environment from the moment they walk through our doors.

We are currently hiring for our Inspired Living at Alpharetta senior living community located in Alpharetta, GA.

What You'll Do

• Welcome residents, families, visitors, and guests with a warm, friendly, and professional attitude.
• Answer incoming calls, direct inquiries, take messages, and provide helpful information.
• Create a clean, comfortable, and inviting lobby experience for everyone who enters our community.
• Assist residents with mail, packages, and other everyday requests.
• Support activities and encourage residents to participate and stay connected.
• Be a resource for prospective residents and families by answering questions, connecting them with the appropriate sales team, and assisting with tours when needed.
• Support Sales & Marketing with inquiries, lead management, tours, and marketing materials.
• Assist the Business Office with resident documentation and file maintenance while maintaining confidentiality.
• Work collaboratively with community leaders and jump in wherever needed to help create an exceptional experience.
• Bring creativity, attention to detail, and a "how can I help?" attitude to everything you do.

What You Bring

• High school diploma or equivalent.
• At least 6 months of receptionist, concierge, hospitality, or similar experience.
• Excellent verbal and written communication skills.
• Comfortable communicating with people in person and over the phone.
• Strong organizational skills and attention to detail.
• Professional, friendly, dependable, and confident.
• Microsoft Word and Excel experience preferred.
• Most importantly, a genuine desire to make people feel welcome and cared for.

Why Inspired Living?

We believe the best communities are built by people who genuinely care about people. That's why we create a culture where our team feels valued, supported, and inspired to grow.

Benefits include:

• Medical, Dental & Vision
• Paid Time Off
• 401(k) Retirement Plan
• Life Insurance
• Associate Wellness Program

If you're energetic, welcoming, organized, and love being the person everyone can count on, you could be the perfect first impression for Inspired Living!