Move-In Coordinator

ETTA; Alpharetta (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Time Off

401(k) Retirement Plan

Life Insurance

Associate Wellness Program

Job summary

Inspired Living in Alpharetta, GA is hiring a Sales Move-In Coordinator to own the move-in journey from first inquiry to the day residents settle in. You will partner with families, movers, and teams to ensure a seamless, welcoming experience.

You will also assist with tours, follow-up calls, lead cultivation, and deposits, while maintaining accurate records and supporting daily/weekly marketing reporting. This role emphasizes energy, relationship-building, and professional composure.

Qualifications

• High school diploma or equivalent is required.
• Previous customer service, sales, marketing, hospitality, or relationship-building experience is required.
• Strong organizational and time-management skills are essential.
• Excellent communication and interpersonal skills are required.
• Confident, professional, personable, and comfortable interacting with families and prospective residents.
• Strong follow-through and attention to detail is important.

Responsibilities

• Own the move-in experience from inquiry through move-in, coordinating details.
• Coordinate move-in and resident transfer schedules, paperwork, apartment readiness, and cross-department communication.
• Partner with families, movers, residents, and teams to ensure a smooth move-in and welcoming experience.
• Coordinate resident orientation to make new residents feel informed and comfortable.
• Assist in tours, follow-up calls, lead cultivation, deposits, and closing activities with the Sales & Marketing Director.
• Maintain lead/move-in information in company systems and support marketing reporting.
• Keep marketing materials, tour books, and model apartments ready to impress.
• Plan and host community events to build relationships and generate inquiries.

Skills

Organizational skills

Time-management

Communication skills

Interpersonal skills

Customer-focused

Self-motivated

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

At Inspired Living, moving into a senior living community is more than a move, it's the beginning of a new chapter. Our Sales Move-In Coordinator helps make that chapter feel exciting, organized, and personal from the first inquiry all the way to move-in day.

We are currently hiring for our location in Alpharetta GA!

If you're a people person, organizational superstar, and natural relationship-builder, this could be your perfect opportunity!

What You'll Do

• Own the move-in experience from inquiry through move-in, making sure every detail is coordinated and nothing falls through the cracks.
• Coordinate move-in and resident transfer schedules, paperwork, apartment readiness, and communication across departments.
• Partner with families, movers, residents, and community teams to make move-in day smooth and stress-free.
• Coordinate resident orientation and help new residents feel comfortable, informed, and welcomed into their new community.
• Coordinate the arrival of furniture and personal belongings and help create a memorable "Welcome Home" experience.
• Assist the Sales & Marketing Director with tours, follow-up calls, lead cultivation, deposits, and closing activities.
• Maintain accurate lead and move-in information using company systems and support daily and weekly marketing reporting.
• Keep marketing materials, tour books, and model apartments ready to impress.
• Help plan and host community events designed to build relationships and generate new inquiries.
• Track the effectiveness of events and help identify opportunities to grow occupancy.
• Build strong relationships with residents, families, prospects, and team members.
• Jump in, solve problems, and do whatever it takes to create an exceptional first impression and move-in experience.

What You Bring

• High school diploma or equivalent.
• Previous customer service, sales, marketing, hospitality, or relationship-building experience required.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Confident, professional, personable, and comfortable interacting with families and prospective residents.
• Strong follow-through and attention to detail.
• Ability to multitask, problem-solve, and keep multiple moving pieces organized.
• Comfortable with Microsoft Word, Excel, and everyday technology.
• Self-motivated and able to work independently while being a strong team player.
• A genuine passion for helping people and creating exceptional experiences.

Why Inspired Living?

At Inspired Living, we believe the move-in experience sets the tone for everything that comes next.

You’ll be part of a fun-loving, employee-centric team where relationships matter, creativity is encouraged, and your work directly impacts residents and their families.

Benefits include:

• Medical, Dental & Vision
• Paid Time Off
• 401(k) Retirement Plan
• Life Insurance
• Associate Wellness Program

If you're organized, energetic, relationship-driven, and love turning "What happens next?" into "We've got you!", we'd love to meet you!