Concierge Front Desk Specialist

Kaizen Lab Inc.; Birmingham (AL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Comprehensive health benefit packages

Vacation time

Quarterly bonuses

401(k)

Job summary

RAM Hotels is looking for a Front Desk Associate in Birmingham, Alabama. The ideal candidate enjoys creating stellar guest experiences and serves as Concierge, making reservations and providing information. Responsibilities include guest registration, managing reservations, and ensuring a clean front desk area.

Applicants should have experience in customer service and a high school diploma. RAM Hotels offers comprehensive benefits and promotes work-life balance.

Qualifications

• One year of work-related experience preferred.
• Understanding of the hospitality industry preferred.
• Previous experience as a Guest Services Agent preferred.

Responsibilities

• Serve as Concierge to guests, providing information and making reservations.
• Accommodate guests with registration and special requests.
• Input guest information into the PMS system and keep the front desk area organized.

Skills

Customer Service

Telephone etiquette

Proficient in MS Word, Excel, PowerPoint

Bilingual communication skills

Education

High school graduate or equivalent

Job description

RAM Hotels is looking for a Front Desk Associate in Birmingham, Alabama. The ideal candidate enjoys creating stellar guest experiences and serves as Concierge, making reservations and providing information. Responsibilities include guest registration, managing reservations, and ensuring a clean front desk area.

Applicants should have experience in customer service and a high school diploma. RAM Hotels offers comprehensive benefits and promotes work-life balance.