Front Desk Concierge – Guest Experience Pro

Kaizen Lab Inc.; Montgomery (AL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401K

Quarterly bonuses

Health benefit packages

Vacation time

Job summary

RAM Hotels in Alabama is seeking a Front Desk Clerk to enhance guest experiences and manage check-ins and check-outs efficiently. You will serve as a Concierge, accommodating guest requests and ensuring all needs are met with a positive attitude.

The ideal candidate will have strong communication skills, be flexible with varying schedules, and possess a high school diploma. We offer a supportive work environment with career advancement opportunities and comprehensive health benefits.

Qualifications

• One year of work-related experience in customer service or hospitality.
• Proficient in data entry and database management.
• Understanding of the hospitality industry is preferred.

Responsibilities

• Serve as Concierge providing recommendations and directions.
• Check guests in and out, ensuring a stellar experience.
• Manage reservations, payments, and guest requests.
• Coordinate with housekeeping for room readiness.
• Adhere to safety and emergency procedures.

Skills

Customer Service

Communication

Flexibility

Education

High-school graduate or equivalent

Tools

MS Word

Excel

PowerPoint

Job description

RAM Hotels in Alabama is seeking a Front Desk Clerk to enhance guest experiences and manage check-ins and check-outs efficiently. You will serve as a Concierge, accommodating guest requests and ensuring all needs are met with a positive attitude.

The ideal candidate will have strong communication skills, be flexible with varying schedules, and possess a high school diploma. We offer a supportive work environment with career advancement opportunities and comprehensive health benefits.