Front Desk Guest Services Associate (Flexible Schedules)

Kaizen Lab Inc.; Dothan (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive health benefit packages

Vacation time

Quarterly bonuses

Job summary

RAM Hotels is seeking a Front Desk Clerk in Dothan, Alabama. This role involves serving as the first point of contact for guests, ensuring a seamless check-in and check-out experience while providing excellent customer service. Ideal candidates will have strong communication skills and a background in customer service, preferably in the hospitality industry.

The position offers opportunities for advancement and comprehensive health benefit packages.

Qualifications

• High-school graduate or equivalent and one year of work-related experience strongly preferred.
• Understanding of the hospitality industry preferred.
• Must have experience with front office equipment.

Responsibilities

• Serve as Concierge to guests and make reservations.
• Verify guest’s method of payment and handle cash procedures.
• Input guest information in the PMS system and keep front desk presentable.

Skills

Customer Service

Data Entry

Excellent communication skills

Organization skills

Education

High-school graduate or equivalent

Tools

MS Word

Excel

PowerPoint

Job description

RAM Hotels is seeking a Front Desk Clerk in Dothan, Alabama. This role involves serving as the first point of contact for guests, ensuring a seamless check-in and check-out experience while providing excellent customer service. Ideal candidates will have strong communication skills and a background in customer service, preferably in the hospitality industry.

The position offers opportunities for advancement and comprehensive health benefit packages.