Concierge/Front Desk

Monarch Communities; Basking Ridge (NJ); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision

Life Insurance/AD&D

Short & Long-Term Disability

FSA (Commuter/Parking)

Employee Assistance Program (EAP)

401(k) with Company Match

PTO and Holidays

Tuition Reimbursement

Job summary

Monarch Communities in Basking Ridge, NJ is seeking a friendly administrative assistant to provide a positive first impression for residents and guests. You will deliver community information to support sales and marketing efforts, respond to inquiries, and handle clerical tasks across departments.

Responsibilities include screening calls, mailing, updating emergency contact logs, monitoring security systems, ordering supplies, and participating in training, while ensuring compliance with laws

Qualifications

• High school diploma preferred.
• Strong interpersonal skills.
• Experience working with the senior population.
• Proficiency in Microsoft Office.

Responsibilities

• Answers and screens all incoming calls courteously.
• Receives and processes mail for the community.
• Maintains and updates emergency contact logs and resident sheets.
• Monitors security alarms and front door access.
• Orders and maintains office supplies.
• Assists the Business Operations Director with administrative tasks.
• Participates in in-service training and complies with regulations.
• Performs other duties as assigned.

Skills

Interpersonal skills

Customer service

Senior population experience

MS Office proficiency

Education

High school diploma preferred

Tools

Microsoft Office

Job description

• Compensation: USD 21 - USD 22 - hourly

Company Description

At Monarch Basking Ridge, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team iscommitted to delivering an excellent experience and takes great pride in their work. We offer spacious IndependentLiving, AssistedLiving, and Mosaic by Monarch Memory Careapartments and we ensure eachresident is getting the attentive and personalised care they deserve.

Job Description

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Salary Range: $21.00 - $22.00 Hourly

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Additional Information

Benefits Offered (Full Time):

• Health Insurance: Medical/Rx, Dental, and Vision
• Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
• Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
• FSA (Commuter/Parking)
• Employee Assistance Program (EAP)
• 401(k) Retirement with Company Match
• Paid Time Off (PTO) and Holidays
• Tuition Reimbursement

Other Compensation Programs:

• Employee Referral Bonus
• Resident Referral Bonus

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.