Concierge (Evenings Sat & Sun, 3 pm - 11 pm)

Mansions Management Company; Alpharetta (GA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Vacation/Sick Leave

Job summary

The Mansions at Alpharetta is seeking a Part Time Front Desk team member in Alpharetta, GA. The role involves answering phones, greeting residents and visitors, and maintaining knowledge of policies and procedures.

The candidate must have excellent customer service and communication skills, pass a background check and drug test, and have reliable transportation. Lifting 25–50 lbs and standing/walking are required.

Qualifications

• Must provide excellent customer service and communication with residents, their family, co-workers, and supervisors
• Must pass National Criminal Background Screening and pass a pre-employment Drug Test
• Must have reliable transportation to report to work on time and maintain good attendance
• Must be able to walk, sit, stand, bend throughout shift; lift 25-50 lbs

Responsibilities

• Answer phones, greet customers and assist with their needs; filing, making copies, etc.
• Use computers for communications, writing letters, input prospect and resident data, update service requests
• Maintain knowledge of property policies and emergency procedures
• Stock leasing brochures and welcome packets for the next shift
• Schedule transportation for residents on corresponding days
• Assist with resident activities as needed
• Conduct hourly rounds of the building; post notices and assist with linens
• Light cleaning of office, break room, lobby and other common areas
• Ensure exits are secured during hourly rounds
• Perform other duties as needed

Skills

Customer service

Communication

Professionalism

Attendance reliability

Job description

Part Time Alpharetta, GA, US

3 days ago Requisition ID: 1419

Salary Range: $16.00 To $18.00 Hourly

The Mansions at Alpharetta is looking for a new Front Desk team member!

Front Desk personnel are generally the first point of contact for customers & prospective residents.

They also have extensive daily interaction with customers. This position requires personnel to be professional, courteous, outgoing, compassionate, and maintain an accurate knowledge of operational policy & safety procedures. Must have excellent customer service & communication skills.

JOB TYPE / REQUIREMENTS

• Must provide excellent customer service & communication with residents, their family, co-workers, and supervisors
• Must be able to pass a National Criminal Background Screening and pass a pre-employment Drug Test
• Must have reliable transportation to report to work on time and maintain good attendance
• Must be able to walk, sit, stand, bend throughout shift. Must be able to lift 25-50lbs.

ESSENTIAL JOB DUTIES

• Answer phones, greet customers and assist with their needs, filing, make copies, etc.
• Must be able to adequately use computers for communications, writing letters, input prospect & resident data, input & update service requests, etc.
• Maintain an accurate and a thorough knowledge of all the aspects of the property, specifically in areas such as community policies, and emergency procedures, etc.
• Always make sure leasing brochures & welcome packets are stocked and ready for the next shift
• Schedule transportation for residents on corresponding days
• Assist with resident activities as needed
• Hourly rounds of the building, post notices/flyers, assist with dining linens
• Light cleaning of office, break room, lobby, and other common areas as needed
• Hourly round of community, ensuring exits are secured
• Other miscellaneous duties to be determined as situations arise

COMPENSATION

• Eligible for Vacation/Sick Leave after 90days