Concierge

Galerie Management; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Galerie Management in Atlanta seeks a personable Concierge to provide warm hospitality to Residents and Guests, and to manage front-desk duties with a focus on safety and a positive impression. You will be the go-to person for visitors and play a key role in communications and community events.

The role requires a high school diploma or GED and 1–2 years of admin support experience, with healthcare experience preferred and strong computer skills in Word/Excel.

Qualifications

• High school diploma or GED required.
• 1–2 years of admin/office support experience.
• Healthcare environment experience preferred.

Responsibilities

• Be the go-to person for visitors and guests.
• Greet and welcome visitors and respond to calls.
• Provide communications about events and resident needs to families.
• Open, sort and distribute mail and faxes.
• Sign for and distribute packages (UPS/FedEx, etc.).
• Maintain resident rosters and information related to requests.

Skills

Independent problem solver

Multitasking

De-escalation

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Internet

Job description

Job DetailsJob Location: ATLANTA, GA 30327Position Type: Full Time or Part TimeJob Title: Concierge

Summary

Our Concierge will provide excellent customer service and hospitality to Residents and our Guests. As our Concierge you are passionate about the importance of hospitality, safety, security, and providing a happy and positive impression to everyone you interact with.

Responsibilities and Duties

• You are the “Go-to-person” for providing a lasting first impression to visitors of the community while balancing and prioritizing many different roles and responsibilities
• Greet and welcome all visitors and guests upon their entrance into the community and when calling by phone
• Deliver professional and courteous communications to families regarding community events, resident supply needs, care plan meetings, and other communications as required
• Open, sort, and distribute incoming correspondence including mail and faxes
• Sign for and distribute UPS/FedEx or similarly delivered packages
• Maintains resident rosters and information related to requests from visitors, calls, etc

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

QualificationsEducation and Experience

• A high school diploma or equivalent (GED) is required
• One to two (1-2) years of experience in business office support, or other related administrative support role
• Experience in healthcare related environment preferred

Knowledge and Skills

• Proficiency in internet usage, Microsoft word and excel
• You take initiative and are an independent, problem solver; able to de-escalate critical situations
• You can multitask and meet deadlines with maintaining a positive imagine both in person and over the phone to residents and guests of the community