Concierge

The Addison of Alpharetta; Alpharetta (GA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive wage/salary

Health, dental, vision, and life/dis能力

Job summary

The Addison of Alpharetta is seeking a friendly receptionist to join our Alpharetta, GA community. You will handle front-desk tasks, greet visitors, direct calls, provide community information, and help convey a welcoming, professional atmosphere for residents and family members.

We offer a comprehensive benefits package and opportunities for training and growth. This on-site position emphasizes exceptional customer service and reliable teamwork to support high-quality senior living.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible member of greater team.

Responsibilities

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Skills

Customer service mindset

Team player

Job description

The Addison of Alpharetta
Alpharetta, GA 30005, USA

Description

Find your joy here, at The Addison of Alpharetta, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

The Addison of Alpharetta, a premier retirement community in Alpharetta, GA, provides quality care to residents in an ASSISTED LIVING, MEMORY CARE community.

What we offer you:

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

*Benefit eligibility dependent on employment status

**Eligibility based on location

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.