Resident Concierge & Front Desk Specialist

Mansions Management Company; Alpharetta (GA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Vacation/Sick Leave

Job summary

The Mansions at Alpharetta is seeking a Part Time Front Desk team member in Alpharetta, GA. The role involves answering phones, greeting residents and visitors, and maintaining knowledge of policies and procedures.

The candidate must have excellent customer service and communication skills, pass a background check and drug test, and have reliable transportation. Lifting 25–50 lbs and standing/walking are required.

Qualifications

• Must provide excellent customer service and communication with residents, their family, co-workers, and supervisors
• Must pass National Criminal Background Screening and pass a pre-employment Drug Test
• Must have reliable transportation to report to work on time and maintain good attendance
• Must be able to walk, sit, stand, bend throughout shift; lift 25-50 lbs

Responsibilities

• Answer phones, greet customers and assist with their needs; filing, making copies, etc.
• Use computers for communications, writing letters, input prospect and resident data, update service requests
• Maintain knowledge of property policies and emergency procedures
• Stock leasing brochures and welcome packets for the next shift
• Schedule transportation for residents on corresponding days
• Assist with resident activities as needed
• Conduct hourly rounds of the building; post notices and assist with linens
• Light cleaning of office, break room, lobby and other common areas
• Ensure exits are secured during hourly rounds
• Perform other duties as needed

Skills

Customer service

Communication

Professionalism

Attendance reliability

Job description

The Mansions at Alpharetta is seeking a Part Time Front Desk team member in Alpharetta, GA. The role involves answering phones, greeting residents and visitors, and maintaining knowledge of policies and procedures.

The candidate must have excellent customer service and communication skills, pass a background check and drug test, and have reliable transportation. Lifting 25–50 lbs and standing/walking are required.