Concierge Attendant: Local Expert for Memorable Stays

Marriott Raleigh Durham Research Triangle Park; Durham (NC); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Marriott Raleigh Durham Research Triangle Park is hiring a Concierge Attendant to deliver outstanding guest service in the M Lounge. You will assist guests, take drink orders, and stock the lounge while sharing recommendations for local attractions.

The role requires strong communication, a friendly demeanor, and the ability to multitask in a fast-paced hotel environment. Join a team focused on guest satisfaction and career growth at this Marriott property.

Qualifications

• Previous experience in hospitality, customer service, or concierge role is preferred.
• Strong communication skills and a friendly, approachable demeanor.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Knowledge of the local area, attractions, and services is a plus.
• Professional appearance and behavior.

Responsibilities

• Greet and assist guests with information on hotel amenities, services, and local attractions.
• Provide insider knowledge of the local area and attractions to guests.
• Resolve guest concerns promptly and professionally.
• Serve guests in the concierge lounge and take drink orders.
• Ensure the lounge is stocked and maintain cleanliness and safety.

Skills

Customer service

Communication

Multitasking

Local knowledge

Professional demeanor

Job description

Marriott Raleigh Durham Research Triangle Park is hiring a Concierge Attendant to deliver outstanding guest service in the M Lounge. You will assist guests, take drink orders, and stock the lounge while sharing recommendations for local attractions.

The role requires strong communication, a friendly demeanor, and the ability to multitask in a fast-paced hotel environment. Join a team focused on guest satisfaction and career growth at this Marriott property.