Concierge Attendant - Guest Experience & Local Insider

Driftwood Hospitality Management; Durham (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Room Discounts

Employee Discounts

Flexible spending account

Life insurance

Job summary

Driftwood Hospitality Management is seeking a Concierge Attendant at Marriott Raleigh Durham Research Triangle Park in Morrisville, NC. Provide exceptional guest service at the M Lounge, take drink orders, serve light appetizers, and keep the lounge stocked.

You’ll be the first point of contact for guests seeking guidance on local attractions and hotel amenities, requiring clear communication, a friendly demeanor, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience in hospitality or concierge preferred.
• Excellent communication and friendly demeanor.
• Ability to multitask in a fast-paced environment.
• Knowledge of the local area is a plus.

Responsibilities

• Greet guests and provide information on amenities and local attractions.
• Take drink orders, serve light appetizers, and stock the concierge lounge.
• Address guest requests promptly and resolve issues professionally.
• Coordinate with food prep for orders and ensure timely service.
• Support guest satisfaction goals and overall lounge quality.

Skills

Hospitality experience

Customer service

Strong communication

Multitasking

Organization

Local knowledge

Job description

Driftwood Hospitality Management is seeking a Concierge Attendant at Marriott Raleigh Durham Research Triangle Park in Morrisville, NC. Provide exceptional guest service at the M Lounge, take drink orders, serve light appetizers, and keep the lounge stocked.

You’ll be the first point of contact for guests seeking guidance on local attractions and hotel amenities, requiring clear communication, a friendly demeanor, and the ability to multitask in a fast-paced environment.