Concierge Asset Protection Specialist

Green Thumb Industries; Pasadena (CA); On-site; USD 27,552 - 28,929; Full time

Job summary

Green Thumb Industries (RISE Dispensaries) seeks an Asset Protection Specialist to create a warm, concierge-style experience while maintaining safety and compliance across the dispensary floor.

You will engage with guests, monitor store areas, and support teammates with safety, cleanliness, and guest flow. Prior hospitality or security background is valued, and background checks are required for cannabis employment in many states.

Qualifications

• Minimum 1 year of customer-facing experience.
• Familiarity with POS systems preferred.
• Must pass background checks including cannabis employment requirements.

Responsibilities

• Greet guests and manage check-in with warmth and professionalism.
• Maintain safety, monitor premises, and deter incidents.
• De-escalate situations with empathy and clear communication.
• Escort and assist guests, ensuring safe guest flow.
• Report incidents and assist with emergency procedures.
• Collaborate with store teams and support training.

Skills

Customer-facing

Hospitality mindset

De-escalation

Tools

POS systems

Job description

Green Thumb Industries (RISE Dispensaries) seeks an Asset Protection Specialist to create a warm, concierge-style experience while maintaining safety and compliance across the dispensary floor.

You will engage with guests, monitor store areas, and support teammates with safety, cleanliness, and guest flow. Prior hospitality or security background is valued, and background checks are required for cannabis employment in many states.