Concierge

Harmony Senior Services; Waldorf (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k + Fulltime & Part-time Benefits

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services in Waldorf, Maryland is seeking a guest‑oriented concierge/receptionist to join our administrative team. You will greet visitors, answer and route calls, log service requests, monitor security and sign‑in logs, and support multiple departments with copying and filing.

The role requires a high school diploma or GED, professional appearance, strong communication, and the ability to multi‑task in a busy community environment.

Qualifications

• Must have experience performing administration functions.
• Polite and professional phone manner.
• Able to multi-task in a busy environment.
• Organized and able to work with others as part of a team.

Responsibilities

• Greet all visitors to the community and answer the telephone.
• Transfer calls and take accurate messages.
• Log service requests and assist with office duties (filing, copying).
• Monitor security systems and resident sign-in/out logs.

Skills

Administrative tasks

Customer service

Communication skills

Teamwork

Education

High school diploma or GED

Job description

11239 Berry Road, Waldorf, Maryland 20603

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner Fills out and logs service request forms for residents and/or staff Monitors and greets visitors to the community Keeps front desk and lobby area clean and neat at all times Sells meal tickets and accounts for by payroll deduction or personal check Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure Attends in-services and staff meetings as required Assists with coordinating van schedule for residents Follows confidentiality policies regarding release of resident information Performs supportive office functions for all departments including filing, typing, and making copies Completes all other duties as assigned

Requirements: Must possess a high school diploma or GED Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner Must have experience in Administration functions Must answer phones in a polite and professional manner Must be organized, and able to work well with others as part of a team Must be polite and considerate to residents, visitors, co-workers and management team Must be able to effectively communicate both verbally and in writing Must be able to sit for extended periods of time Must be able to function effectively in a busy environment and be able to multi-task Must be willing to work a flexible schedule that includes weekends and holidays Must attend all required in-services and staff meetings

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling