Concierge

Sonida Senior Living; Saint Paul (MN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

PTO from day one

Paid training

Employee assistance program

Job summary

The Shores of Lake Phalen, a Sonida Senior Living community in Maplewood, MN, seeks a friendly receptionist to be the first point of contact for residents and visitors. You’ll handle phones, directions, mail, and deliveries, while delivering compassionate service to our senior residents.

Join a team that values dependable collaboration, attention to detail, and a welcoming, professional environment with comprehensive benefits and career growth opportunities.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate being a dependable and responsible team member.

Responsibilities

• Answers telephone and directs callers, provides information about location and contact details.
• Greets visitors and directs them to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates pick-up and delivery of express mail services.
• Resolving customer questions and concerns.

Skills

Customer service

Dependable

Team player

Job description

Find your joy here, at The Shores of Lake Phalen, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

The Shores of Lake Phalen, a premier retirement community in Maplewood, MN, provides quality care to residents in an Assisted Living and Memory Care community.

What We Offer You

• Flexible scheduling**
• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training
• Benefit eligibility dependent on employment status
• Eligibility based on location

Receptionist Responsibilities Include

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Wage: $19-23 Depending on experience