Concierge

The Shores of Lake Phalen; Saint Paul (MN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k retirement savings

PTO from day one

Paid training

Employee Assistance Program

Job summary

The Shores of Lake Phalen in Saint Paul, MN is seeking a friendly Receptionist to greet visitors, answer calls, and route inquiries with professionalism and warmth. You will help manage mail, coordinate deliveries, and provide information about the community while delivering exceptional customer service to our senior residents.

The role offers competitive pay and a full benefits package, including health, dental, 401k, PTO from day one, and paid training.

Qualifications

• Excellent customer service with residents and visitors.
• Dependable and responsible team member.
• Able to manage multiple tasks in a front-desk setting.

Responsibilities

• Answers telephone and directs callers to the appropriate person.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates pick-up and delivery of express mail services.

Skills

Customer service

Team player

Front desk experience

Job description

The Shores of Lake Phalen
Saint Paul, MN 55109, USA

Description

Find your joy here, at The Shores of Lake Phalen, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

The Shores of Lake Phalen, a premier retirement community in Maplewood, MN, provides quality care to residents in an Assisted Living and Memory Care community.

What we offer you:

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

*Benefit eligibility dependent on employment status

**Eligibility based on location

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Wage: $19-23 Depending on experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.