Concierge

LaurelHurst and LaurelWoods; Columbus (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with match

PTO from day one

Paid training

Employee referral program

Educational opportunities

EAP

Job summary

Laurelhurst and Laurelwoods in Columbus, NC is seeking a friendly receptionist to welcome residents and guests, answer phones, route inquiries, and support daily front-desk operations.

Join a senior living community offering competitive wages, health and dental insurance, 401k with company match, PTO from day one, paid training, and opportunities for advancement.

Qualifications

• Excellent customer service mindset and hospitality focus.
• Ability to greet visitors and manage front desk duties.
• Strong communication and organizational skills.

Responsibilities

• Answer telephone calls and direct callers to the appropriate person
• Greet and assist visitors to the community
• Receive, sort, and forward incoming mail
• Coordinate pick-up/delivery of express mail services
• Resolve customer questions and concerns

Skills

Customer service

Telephone etiquette

Team player

Job description

Laurelhurst and Laurelwoods
Columbus, NC 28722, USA

Description

Find your joy here, at LAURELHURST AND LAURELWOODS, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

LaurelHurst and LaurelWoods, a premier retirement community in Columbus, NC, provides quality care to residents in an INDEPENDENT LIVING, ASSISTED LIVING, MEMORY CARE community.

What we offer you:

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

*Benefit eligibility dependent on employment status

**Eligibility based on location

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.